Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
The key responsibilities include configuring CJA setups, managing data integrity in Adobe Experience Platform (AEP), and developing actionable insights via dashboards and reports. The candidate will also integrate CJA with other Adobe Experience Cloud solutions and ensure best practices for data governance.
Key responsibilities of an Adobe CJA role include:
• Data integration and management: Pulling data from various sources and preparing it for analysis within Adobe CJA.
• Customer journey mapping: Visualizing customer interactions across touchpoints to identify key moments and potential pain points.
• Advanced analytics: Utilizing CJA features like path analysis, cohort analysis, and attribution modeling to understand customer behavior and campaign effectiveness.
• Dashboard development: Creating interactive dashboards to present key customer journey insights to stakeholders.
• Reporting and analysis: Interpreting data to generate actionable insights and recommendations for improving customer experience.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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