Age Ratings Manager (US - Remote)

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of extraordinary games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, problem solvers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, 2K PGA, Battleborn, BioShock, Borderlands, The Quarry, The Darkness, Mafia, Sid Meier’s Civilization, Marvel’s Midnight Suns, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have the determination to work at 2K, we encourage you to apply!

Age Ratings Manager

Role Overview

To manage and supervise the Age Ratings Team: managing age rating submission process, planning of resources internally, ensuring the highest quality of product to deadlines, coordinating all related staff & departmental issues. 

Responsibilities 
●    Support submissions of age ratings for international territories for all products
●    Supervision and management of Age Ratings Team
●    Ensure that team is correctly driving schedules, and that materials are created on time and at the correct quality level
●    Act as a point of escalation for team members, and removes obstacles as needed
●    Coach, mentor, and develop team leadership by providing them consistent support, feedback, and active guidance.
●    Collaborate with other Support Team Managers on the best way to optimize team communication pipelines and info sharing
●    Build relationships with Dev, QA, Legal and Ops
●    Drive processes, including post-mortems, that identify opportunities to improve.
●    Updates and owns accountability for SLA’s
●    Monitor team’s workload and adjust product assignments as needed
●    Escalate any risk to schedule 
●    Create and is responsible for success of team OKR’s
●    Create and monitor workback templates
●    Track overall health of Age Ratings Team, coming up proactive ways to achieve and maintain high job satisfaction within the team
●    Live, promote, enforce amongst your team and personally demonstrate the 2K Values.

Knowledge and Skills
●    Knowledge of all major age ratings agency requirements and submission process
●    Excellent communication skills, both oral and written, internally & externally
●    Management skills to include: successfully handling ambiguity, flexibility & understanding of the development process, and maintain good relations with producers & developers
●    Ability to manage competing timelines and information needs on multiple projects and platforms at once
●    Knowledge of MS Office suite
●    Strong leadership skills

Basic Qualifications
●    Bachelors or Associates degree preferred, High School diploma or equivalent minimum
●    Minimum of 3-5 years of work involved with age ratings
●    Reliable with the ability to work in a team environment

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their crucial job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.