Anyang Enter-6 Store Sales Advisor FT

Job Description

WHAT YOU’LL DO

As an H&M Sales Advisor, you will play a crucial role in providing an excellent customer experience. You will greet customers, guide them through the store, help them find necessary products, and effectively introduce our products. You will also contribute to your growth and the company's success by embodying our values.

Responsibilities:

• Share fashion and product knowledge to help customers make better choices.
• Collaborate with the team to ensure customers experience the best service in the store.
• Manage the store and logistics space to always maintain a tidy and pleasant state.
• Support store opening and closing duties.
• Positively represent yourself and the brand in all customer interactions.

WHO YOU’LL WORK WITH

The store is the heart of the company, where customers directly experience our brand. As a member of a dynamic store team, all roles such as Sales Advisor, Department Manager, Store Manager, and Visual Merchandiser collaborate to create an inspiring and welcoming environment for customers. Furthermore, you will also connect with the Area Team, sharing insights and driving success through inter-store collaboration.

Together with the team, you will play an important role in helping customers express themselves and gain confidence through the latest trends and timeless styles. By forming meaningful relationships with customers in the store, we contribute to making fashion easily enjoyable for more people and providing it in a sustainable way.

WHO YOU ARE

We are looking for people with…

• Customer service experience in fashion, retail, or similar industries.

And people who are…

• Passionate about fashion, interested in providing excellent customer experience in-store, promoting products, and driving sales.
• Enjoy working collaboratively and in a fast-paced environment.
• Possess strong communication skills, creativity, an interest in utilizing store technology, and a strong willingness to learn and grow.
• Flexible and have excellent execution skills.

WHO WE ARE

H&M Group is a global company with strong fashion brands and ventures. Our goal is to prove that there is no compromise between excellent design, reasonable prices, and sustainable solutions. We want to make fashion accessible to many people, and our customers are at the center of every decision we make.

We are made up of thousands of passionate and talented colleagues united by a shared culture and values. Together, we aim to leverage our strength, scale, and knowledge to move the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud of our vibrant and welcoming corporate culture. We offer our employees extensive development opportunities and attractive benefits worldwide.

JOIN US

Our uniqueness comes from a combination of various factors: our inclusive and collaborative culture, strong values, and growth opportunities are part of it. But above all, what makes us who we are is our people.

Grow your career with us. The journey begins here.

• Store Role Competency Assessment: To manage the high number of applicants for the Sales Advisor role, some stores use online assessment methods for skills-based recruitment. You must complete this assessment as part of the application and selection process. Your responses will be scored using an assessment tool based on criteria set by H&M Group. After completing the assessment, you will have the opportunity to receive feedback and ask questions. If you encounter difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative method will not affect your application.

• For more detailed information on how personal data is processed, please refer to the Privacy Policy.

We adhere to a fair and equitable competency-based recruitment process.