Suwon AK Mall Sales Advisor

WHAT YOU’LL DO

As an H&M Sales Advisor, you will play a crucial role in delivering an excellent customer experience. You will greet customers, guide them through the store, help them find necessary products, and effectively introduce our products. You will also contribute to your personal growth and the company's success by embodying our values.

Responsibilities:

• Share fashion and product knowledge to help customers make better choices.
• Collaborate with the team to ensure customers experience the best service in the store.
• Manage the store and logistics areas to always keep them tidy and pleasant.
• Support store opening and closing operations.
• Positively represent yourself and the brand in all customer interactions.

WHO YOU’LL WORK WITH

The store is the heart of the company, where customers directly experience our brand. As a member of a dynamic store team, all roles—Sales Advisor, Department Manager, Store Manager, Visual Merchandiser—collaborate to create an inspiring and welcoming environment for customers. Furthermore, we connect with the Area Team, sharing insights and driving success together through inter-store collaboration.

Together with the team, you will play an important role in helping customers express themselves and gain confidence through the latest trends and timeless styles. By forming meaningful relationships with customers in the store, we contribute to making fashion easily enjoyable for more people and providing it in a sustainable way.

WHO YOU ARE

We are looking for people with…

• Customer service experience in fashion, retail, or similar industries

And people who are…

• Passionate about fashion, interested in providing excellent customer experience in the store, promoting products, and driving sales.
• Enjoy working together and in a fast-paced environment.
• Possess smooth communication skills, are creative, interested in utilizing store technology, and have a strong willingness to learn and grow.
• Flexible and highly execution-oriented.

WHO WE ARE

H&M Group is a global company with strong fashion brands and ventures. Our goal is to prove that there is no compromise between excellent design, reasonable prices, and sustainable solutions. We want to provide fashion freely to many people, and our customers are at the center of every decision we make.

We are thousands of passionate and talented colleagues united by a shared culture and values. Together, we aim to leverage our strength, scale, and knowledge to move the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud of our vibrant and welcoming corporate culture. We offer employees a wide range of development opportunities and attractive benefits worldwide.

JOIN US

Our uniqueness comes from a combination of several factors: our inclusive and collaborative culture, strong values, and growth opportunities are part of it. But above all, what makes us who we are is our people.

Grow your career with us. The journey starts here.

• Store Role Competency Assessment: To manage the high number of applicants for the Sales Advisor role, some stores use online assessment methods for skills-based hiring. You must complete this assessment as part of the application and selection process. Your responses will be scored using an assessment tool based on criteria set by H&M Group. After completing the assessment, you will have the opportunity to share feedback and ask questions. If you experience difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative method will not affect your application.

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**We adhere to a fair and equitable competency-based recruitment process.