Application Support Engineer

1 Month ago • 7 Years + • Software Development & Engineering

Job Summary

Job Description

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure timely resolution of application issues and incidents. Perform root cause analysis and implement preventive measures. Collaborate with cross-functional teams to troubleshoot and resolve technical issues. Conduct regular system audits to identify and address any performance bottlenecks.
Must have:
  • Proficiency in SAP BRIM Convergent Invoicing CI
  • Strong understanding of software development life cycle (SDLC) and ITIL processes
  • Experience in application support and troubleshooting
  • Knowledge of database management systems and SQL queries
Good to have:
  • Experience with SAP BRIM Convergent Invoicing CI configuration and customization
  • Familiarity with incident management tools such as ServiceNow or JIRA

Job Details

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BRIM Convergent Invoicing CI
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education and good to have certification

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical glitches that may arise. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure timely resolution of application issues and incidents. - Perform root cause analysis and implement preventive measures. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Conduct regular system audits to identify and address any performance bottlenecks. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BRIM Convergent Invoicing CI. - Strong understanding of software development life cycle (SDLC) and ITIL processes. - Experience in application support and troubleshooting. - Knowledge of database management systems and SQL queries. - Good To Have Skills: Experience with SAP BRIM Convergent Invoicing CI configuration and customization. - Familiarity with incident management tools such as ServiceNow or JIRA. Additional Information: - The candidate should have a minimum of 7.5 years of experience in SAP BRIM Convergent Invoicing CI. - This position is based at our Bengaluru office. - A 15 years full-time education and good to have certification is required.

Similar Jobs

Side - Senior Test Automation Engineer

Side

Braga, Braga, Portugal (Remote)
1 Year ago
Zinnia - Senior Manager, Commercial Strategy

Zinnia

Greenwich, Connecticut, United States (Hybrid)
2 Months ago
Reddit - Senior Data Scientist

Reddit

United States (Remote)
1 Month ago
Fluxon - Senior Technical Project Manager

Fluxon

Kraków, Lesser Poland Voivodeship, Poland (Remote)
1 Month ago
CME Group - Software Engineer - Fenergo Implementation Specialist

CME Group

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Perplexity - Analytics Engineer

Perplexity

San Francisco, California, United States (Hybrid)
1 Month ago
Amazon games  - Software Development Engineer

Amazon games

Bucharest, Bucharest, Romania (On-Site)
1 Month ago
Survay Monkey - Senior Software Engineer II -MRX Audience

Survay Monkey

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Regent craft - Senior Perception Software Engineer - Sensor Fusion

Regent craft

North Kingstown, Rhode Island, United States (On-Site)
3 Weeks ago
Qualcomm - PD CAD Engineer, Senior

Qualcomm

Bengaluru, Karnataka, India (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

GoTo Group - Transport Marketing Data Analyst

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
3 Months ago
Autodesk - Senior Machine Learning Engineer

Autodesk

Bengaluru, Karnataka, India (On-Site)
1 Month ago
sitetracker - Senior Software Engineer - Salesforce

sitetracker

Bengaluru, Karnataka, India (On-Site)
10 Months ago
Nine - Principal Product Analyst

Nine

McMahons Point, New South Wales, Australia (On-Site)
1 Week ago
Room 8 Group - Change Manager

Room 8 Group

Ukraine (Remote)
1 Month ago
Mozilla - Manager, Data Science

Mozilla

(Remote)
1 Month ago
WebMD - Partnership Marketing Director

WebMD

El Segundo, California, United States (On-Site)
1 Month ago
Intel  - Senior Infrastructure Engineer - Linux OS

Intel

Phoenix, Arizona, United States (On-Site)
3 Weeks ago
GoTo Group - Region Users Associate

GoTo Group

Jakarta, Indonesia (On-Site)
3 Weeks ago
AECOM - Financial Planning & Analysis Analyst III

AECOM

Bucharest, Bucharest, Romania (Hybrid)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Sporty - IN Associate - ORM/ Social Media

Sporty

Mumbai, Maharashtra, India (On-Site)
1 Year ago
Antarctica Global - Business Development Executive

Antarctica Global

Maharashtra, India (Hybrid)
3 Months ago
Aeries technology - MS Dynamics Finance Consultant

Aeries technology

Hyderabad, Telangana, India (Remote)
2 Months ago
London stock Exchange - Devops Engineer

London stock Exchange

Hyderabad, Telangana, India (On-Site)
1 Month ago
Bajaj Finserv - Manager - CD - Growth North & East

Bajaj Finserv

Pune, Maharashtra, India (On-Site)
9 Months ago
PayPal - Manager, Software Development

PayPal

Chennai, Tamil Nadu, India (Hybrid)
3 Weeks ago
zeta - Senior Software Development Engineer - Backend

zeta

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Qualcomm - Memory Design Engineer

Qualcomm

Noida, Uttar Pradesh, India (On-Site)
3 Weeks ago
Agara labs - Senior Product Manager

Agara labs

Bengaluru, Karnataka, India (Remote)
2 Months ago
Interactive Brokers - Corporate Action - Analyst

Interactive Brokers

Mumbai, Maharashtra, India (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Software Development & Engineering Jobs

Zscaler - Senior Sales Engineer

Zscaler

Seattle, Washington, United States (Remote)
1 Month ago
Illumina - Sr Integration Engineer

Illumina

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Marvell - Senior Engineer, Analog Layout

Marvell

Toronto, Ontario, Canada (On-Site)
1 Month ago
Mozilla - Engineering Manager, Firefox Desktop

Mozilla

United States (Remote)
5 Days ago
Assystems - Configuration Management Engineer

Assystems

Chusclan, Occitanie, France (On-Site)
2 Weeks ago
Ansys - Application Engineer II

Ansys

Milan, Lombardy, Italy (On-Site)
3 Weeks ago
Veeam Software - Virtualization Backup Engineer (Italian speaker)

Veeam Software

Poland (Remote)
2 Months ago
Roblox - Senior Software Engineer, Revenue

Roblox

San Mateo, California, United States (On-Site)
2 Weeks ago
Scout - Small Lighting Engineer

Scout

Novi, Michigan, United States (On-Site)
1 Week ago
Marvell - Sr. Engineer, Digital IC Design

Marvell

Santa Clara, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and . Accenture helps organizations deliver on their promises to stakeholders and provide exceptional value. They help to improve the way that the world works and lives.

Gurugram, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Gurugram, India (On-Site)

Gurugram, India (On-Site)

Jaipur, Rajasthan, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Pune, Maharashtra, India (On-Site)

View All Jobs

Get notified when new jobs are added by Accenture

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug