Area Service Manager - Manager - Mysore

About Us

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later.

To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.

About the Team

QR/Soundbox team is one of the biggest business and payments vertical in the organisation that is focused on merchant acquisition, merchant retention and growth of merchants in India.

About the Role

Paytm is looking for an experienced sales professional & people manager to be a part of the QR & Sound Box vertical.

Expectations/ Requirements

1. Growth of distribution and market share in the assigned area of operations.

2. Visibility & accountability through extensive QR & Sound box deployment and sale of the product.

3. Identify and recruit the sales team to align and drive business in the market.

4. Plan the market size, span and geographies for ASMs.

5. Devise best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap.

6. Monitor the quality parameters as suggested by the management.

7. Validate and conduct audits on the acquisitions and sales done by the team.

8. People manage a large team of 5-10 ASMs & 200+ indirect employees.

Must Have

Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts.

Superpowers/ Skills that will help you succeed in this role

1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets

2. Passionate about working in a fast growing firms and large team handling.

3. Articulate complex solutions to novice customers.

4. Good sales and negotiation skills. Experience in quota driven sales is a must.

5. Experience in payments and finance is a plus - though not mandatory

Education

MBA (Marketing)

Why join us

We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India

Compensation

If you are the right fit, we believe in creating wealth for you.

With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!