What you will do:

Cineplex Assistant General Managers (AGMs) are an integral part of teams committed to providing an exceptional experience for every customer. The Assistant General Manager will be responsible for implementing all company programs, supporting its business activities, respecting revenue and salary budgets, and maintaining planned production levels, while providing the highest possible quality services. It is important that this individual has the ability to create and maintain a culture focused on positivity and hospitality, and that they are able to guide and support their team members in this spirit. If you thrive in fast-paced environments, full of people and life, this position may be for you!

As such, your main responsibilities will be:

• Assist the General Manager with all tasks related to the financial performance and profitability of the establishment.
• Manage and ensure the success of business activities for the Groups and Events department taking place in the establishment and maintain inventory related to all services in question.
• Achieve business objectives by preparing and implementing action plans, measures to ensure efficiency, quality, and maintenance of the highest service standards.
• Ensure that the establishment always complies with established safety and hygiene rules and possess practical knowledge of current health and safety regulations in the catering sector to be able to identify, report, and eliminate all related risks.
• Ensure good talent management by developing recruitment, development, succession planning, objective, and performance evaluation strategies. Create a pleasant and employee-friendly work environment that contributes to maintaining a low turnover rate.

Required Qualifications:

Here's why this position would be perfect for you:

• You hold a post-secondary degree, preferably in business administration or hospitality.
• You have 3 to 5 years of experience managing a high-traffic restaurant or entertainment venue with full profit and loss responsibility.
• You have proven skills in managing cross-functional teams as well as experience in developing, coaching, and mentoring managers and team members.
• You have excellent practical knowledge of the standards, practices, and technical specificities of the restaurant industry.
• You have knowledge of cost analysis, budget management, and budgeting techniques.
• You possess exceptional conflict resolution, negotiation, and mediation skills.
• You know how to communicate effectively, both orally and in writing, and are comfortable leading and attending presentations.
• You are able to work variable hours, including evenings and weekends when necessary.