Associate Business Service Delivery

4 Minutes ago • All levels

Job Summary

Job Description

SimCorp is a FinTech leader seeking innovative, curious, and collaborative individuals. As a SimCorp Sofia Business Services Consultant, you will provide operative services related to SimCorp Sofia, including data maintenance, reporting, and business intelligence. This role involves administrative tasks and ensuring service delivery aligns with SLAs, interacting with clients and colleagues. The Service Delivery team monitors all activities to meet client agreements. SimCorp values skills development, relationship building, and client success, fostering an environment where team members can grow and feel empowered.
Must have:
  • Be responsible for following up on the procedures of each task assigned, according to SLA
  • Interact with clients and coordinate with other colleagues to ensure full completion of tasks
  • Detect operational process improvement opportunities and check feasibility with senior colleagues
  • Provide support to the client with the senior colleagues’ supervision
Perks:
  • Attractive salary and bonus scheme
  • Work & private life balance
  • Tailored approach to professional development

Job Details

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we’re saying, keep reading!

WHY THIS ROLE IS IMPORTANT TO US

As a SimCorp Sofia Business Services Consultant, you are responsible for providing operative services linked to the use of SimCorp Sofia and outsourced by the client. This includes administrative tasks in the SimCorp Sofia data maintenance and the production and delivery of the assigned reporting and business intelligence tools.

People in the Service Delivery team deliver services under the SLA and monitor that all activities are performed as agreed with the clients (SLA).

WHAT YOU WILL BE RESPONSIBLE FOR

As SimCorp Sofia Business Services Consultant you will:

  • Be responsible for following up on the procedures of each task assigned, according to SLA
  • Interact with clients and coordinate with other colleagues in order to ensure the full completion of the tasks assigned
  • Detect operational process improvement opportunities and check feasibility with senior colleagues
  • Provide support to the client with the senior colleagues’ supervision

As a new hire, you will be introduced to our technologies with full-time training.

WHAT WE VALUE

Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to - and interested in - learning the rest:

  • High-school diploma or degree – education related to economics or finance.
  • Excel - basic knowledge
  • English - good knowledge
  • Interest and motivation in riddles, games or puzzles

BENEFITS

Attractive salary and bonus scheme are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an work & private life balance. We also practice a tailored approach to professional development to support the direction you want to take.

NEXT STEPS

Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.

For any questions you are welcome to contact Oleksandra Nelipa, Senior Talent Acquisition Partner, at Oleksandra.Nelipa@simcorp.com. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.

We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

#Li-hybrid

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About The Company

SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.

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