Automation QA

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are looking for an experienced Automation Resource proficient in Playwright or similar tools (such as Selenium) to design, develop, and maintain automated testing frameworks. The ideal candidate will work closely with cross-functional teams to ensure comprehensive test coverage, seamless CI/CD integration, and robust validation of both UI and backend functionalities—including innovative features like GenAI integrations. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $90k - $95k/year & benefits (see below). The Role Responsibilities: * Develop, maintain, and enhance automated test scripts using Playwright, Selenium, and Python for functional, UI, and regression testing. * Integrate automated test suites into CI/CD pipelines (Jenkins, Azure DevOps, GitHub Actions, etc.) to facilitate continuous testing and rapid feedback. * Collaborate with QA, development, and product teams to define User Acceptance Testing (UAT) scenarios, coordinate testing activities, and validate business-critical workflows. * Conduct cross-browser and responsive testing to ensure consistent user experiences across various platforms and devices. * Support business users and analysts during UAT phases by troubleshooting issues, capturing feedback, and ensuring successful sign-offs. * Perform API testing using tools such as Postman or REST Assured to verify backend functionalities. * Work with DevOps teams to maintain stable testing environments, data sets, and test automation infrastructure. * Assist in testing GenAI-driven features, validating output accuracy, prompt behavior, and ensuring alignment with use case requirements. * Document testing activities thoroughly, including test plans, test cases, results, defect reports, and test data management. Requirements: * Proven experience 8+ years, excellent in automation testing with Playwright, Selenium, or equivalent frameworks. * Strong programming skills in Python or other relevant languages. * Hands-on experience integrating test automation into CI/CD pipelines. * Knowledge of UI, functional, regression, and cross-browser testing techniques. * Familiarity with API testing tools such as Postman or REST Assured. * Understanding of GenAI or AI-driven application testing (preferred). * Experience working across agile teams and supporting UAT activities. * Strong analytical and troubleshooting skills coupled with excellent communication skills. Preferred, but not required: * Exposure to cloud-based testing environments and test data management. * Experience with test management tools and defect tracking systems. * Knowledge of scripting for performance testing or security testing is a plus. We offer: * A highly competitive compensation and benefits package. * A multinational organization with 58 offices in 21 countries and the possibility to work abroad. * 10 days of paid annual leave (plus sick leave and national holidays). * Maternity & paternity leave plans. * A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). * Retirement savings plans. * A higher education certification policy. * Commuter benefits (varies by region). * Extensive training opportunities, focused on skills, substantive knowledge, and personal development. * On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. * Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. * Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms. * A flat and approachable organization. * A truly diverse, fun-loving, and global work culture. S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.