Backend Engineer - AI

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.

Empowering contact center stakeholders with real-time insights, our tech facilitates data-driven decision-making for contact centers, enhancing service levels and agent performance. As a vital team member, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us. Ready to redefine possibilities? Join us!

Competencies: Python-Django, Golang, OOP, DS, Algorithm, Relational and Non-Relational Databases, Caching, GCP

• Qualification: B.E/B.Tech/M.E/M.Tech from Tier-I Engineering institutes with relevant work experience with a top technology company.
• Minimum 1-2 years of backend experience. Experience in at least one higher-level language, preferably Python.
• Minimum 1 years of experience in service oriented architecture.
• Experience with development of enterprise level B2B software.
• Experience with multithreaded architectures, web services, and caching.
• Experience in Django is highly desirable.
• Good understanding of relational databases, data management, and REST API design.
• Some machine learning experience in the context of NLP would be preferable.
• Excellent problem-solving skills. 
• Possess an extremely sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases.

• Innovate, build, and invent on the behalf of our customers. Plan, execute and maintain entire products/features which millions of customers will experience.
• Drive best practices and engineering excellence.
• Work with other team members to develop the architecture and design of new and current systems.
• Able to lean large scale, complex systems quickly.
• Agility to work in fast-paced environments.
• Over communication for development, blockers, requirements.
• Ability to design and code the right solutions starting with broadly defined problems.
• Navigational skills in obscure, fast-paced  and doubtful scenarios.
• Good written and verbal communication skills.

• End-to-end responsibility for integral piece or application. Collaboration with team members.
• Assist directly and indirectly in continuous hiring process.
• Engineering excellence.
• Operational excellence.

Compensation : We offer market-leading compensation, based on the skills and aptitude of the candidate.

To learn more visit : https://thelevel.ai/

Funding : https://www.crunchbase.com/organization/level-ai

LinkedIn : https://www.linkedin.com/company/level-ai/

Our AI platform : https://www.youtube.com/watch?v=g06q2V_kb-s