Bellperson

30 Minutes ago • All levels • ~ $46,696 PA

Job Summary

Job Description

As a Bellperson at Fairmont Vancouver Airport, you will be responsible for the timely delivery of guests’ luggage, messages, and other items. You will personalize guests’ room orientations and maintain a professional presence in the lobby, acting as an ambassador for the property and brand. This role requires a service-focused personality and excellent communication skills to ensure guests feel welcome and receive exceptional service.
Must have:
  • Timely delivery of guests’ luggage, messages and other items
  • Personalize guests’ orientation of their room in a professional, friendly and engaging way
  • Maintain presence in the lobby as an ambassador of the property and brand
  • Offer exceptional service to guests
  • Class 5 Driver's License required
  • Ability to obtain Class 4 Driver's License within 6 months of employment
  • Service focused personality is essential
  • Ability to work well under pressure in a fast paced environment
  • Excellent communication skills and a professional presentation
  • Able to work a variety of shifts including AM, PM and overnights
  • Ability to work cohesively with fellow colleagues as part of a team
Good to have:
  • Customer related experience
Perks:
  • Inclusive, empowering, and positive workplace
  • Opportunity to have fun at work
  • Employee travel and internal transfer programs
  • Complimentary duty meal
  • Complimentary hotel stay for two through BE OUR GUEST program
  • Employee benefit card for discounted rates at Fairmont & Accor properties worldwide
  • Ability to make a difference through Corporate Social Responsibility activities
  • Comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
  • Company-matched pension plan and Group Registered Retirement Savings Plan (GRSP)
  • 30% reimbursement for TransLink monthly passes or YVR Employee Parking pass
  • Full hourly wage of $22.45/hr plus gratuities after probationary period

Job Details

Company Description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accomodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

What's in it for you?

  • An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
  • The only luxury hospitality group to be awarded Great Place to Work® Canada
  • The opportunity to have fun at work alongside passionate hoteliers
  • The opportunity to live, work and play across the world through our employee travel and internal transfer programs
  • Complimentary duty meal in our colleague dining room
  • Complimentary hotel stay for two through our BE OUR GUEST program
  • Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
  • A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
  • A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
  • 30% reimbursement for TransLink monthly passes or YVR Employee Parking pass
  • Full hourly wage of $22.45/hr plus gratuities following the successful completion of your probationary period

Job Description

Bellperson

Always lending a helping hand with a smile. As a Bellperson with Fairmont Vancouver Airport, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive.

What you will be doing:

  • Timely delivery of guests’ luggage, messages and any other items for delivery within the property
  • Personalize guests’ orientation of their room in a professional, friendly and engaging way
  • Maintain presence in the lobby as an ambassador of the property and brand, offering exceptional service to the guests
  • Other duties as assigned

Qualifications

Your experience and skills include:

  • Class 5 Driver's License required, as successful candidate will be required to obtain Class 4 Driver's License within 6 months of employment. Fees will be reimbursed by the hotel.
  • Service focused personality is essential; customer related experience an asset
  • Ability to work well under pressure in a fast paced environment
  • Excellent communication skills and a professional presentation
  • Able to work a variety of shifts including AM, PM and overnights
  • Ability to work cohesively with fellow colleagues as part of a team

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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