Bid Coordinator

Role Purpose:

The Bid Coordinator, reporting to the Manager of the Bid Management team, is an integral part of our growing Global Pre-Sales team. You will work internally with various teams and, on occasion, with external prospective clients. You will be responsible for preparing technical and functional write-ups for our suite of KYX platforms.

This role focuses on completing information requests globally. You will serve as the “go-to” contact during the RFP/RFI process, collaborating with internal teams—including, but not limited to, HR, Security, Product, and Finance—to provide the most accurate and effective responses for the business.

Role Value:

The Bid Coordinator plays a key role in improving and expanding existing responses. Your performance will directly impact the effectiveness of the Sales and Account Management teams in responding to RFIs and RFPs. This is an opportunity to help grow our team, directly influence sales revenue, and shape your career at the company.

The company is on an upswing and aggressively expanding into the market. We are looking for strong contributors who can evangelize our solutions and make significant revenue impacts quickly.

Example Responsibilities:

• Manage and complete RFPs and RFIs
• Provide technical, functional, and subject-matter responses to support the sales team
• Collaborate with different teams and ask the right questions to ensure quality responses
• Work closely with Product Management, Marketing, and other business units to maintain knowledge of existing and new products

Experience and Qualifications:

• Strong verbal and written communication skills in English, with proficiency in Spanish
• 3–5+ years of experience in a technical writing or copywriting-related role
• Strong customer interaction skills
• Strong project management skills

Great to Have:

• Familiarity with “Know Your Customer” (KYC) compliance regulations and competitors
• Technical background

Values:

IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation

Equal Opportunities:

The company is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.

About:

The company is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders.

The company is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.

Applicant Data Privacy

We will only use your personal information in connection with the company’s application, recruitment, and hiring processes, as described in the company’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.

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