Business Development Representative (Inside Sales)

undefined ago • 1-2 Years • Business Development • $42,000 PA - $42,000 PA

Job Summary

Job Description

Wrike is seeking a driven and passionate Inbound Sales Representative to join their team. This role involves establishing relationships with clients, identifying expansion opportunities, and driving business within existing accounts. The ISR will analyze customer personas, conduct market research, and collaborate with Account Managers to maximize revenue growth. Responsibilities include personalized outreach, utilizing sales tools, qualifying opportunities, and partnering with sales and marketing teams to provide the best solutions to customers.
Must have:
  • Analyze customer personas and target audience demographics to generate leads and identify expansion opportunities
  • Understand buyer personas and market needs to tailor communication effectively
  • Perform research on competitors, consumer behavior, market trends, and lead acquisition methods
  • Identify new prospects within existing customer accounts by analyzing business workflows
  • Collaborate with Account Managers to develop and execute account strategy
  • Actively seek out additional contacts and decision-makers in existing accounts
  • Conduct research on prospects and their organizations to personalize outreach
  • Utilize tools such as LinkedIn Sales Navigator, Salesloft, and Salesforce
  • Compile lists of potential leads and contact them with relevant information
  • Assess the suitability of potential opportunities within accounts
  • Persuade prospects to engage in calls or meetings with a Wrike Account Manager
  • Qualify new opportunities and route qualified opportunities to the appropriate Account Manager
  • Partner with sales teams to refine and perfect account-specific messaging
Good to have:
  • Experience handling the full sales cycle from qualification to close
  • Experience handling customer relationships and using those relationships to expand business
  • Experience with solution selling
  • Outbound sales calling experience
  • Experience filtering through a large number of inbound leads/trials, and promptly following up on those leads
  • Ability to conduct end-user demonstrations over video conferencing/zoom
Perks:
  • Comprehensive Health Coverage (medical, dental, employer-paid vision)
  • Life insurance
  • Employer-paid short- and long-term disability
  • 401(k) plan with employer match
  • FSA/HSA benefits
  • Generous Parental Leave (18 weeks for birth mothers, 4 weeks for non-birth parents)
  • Wrike Employee Resource Communities (WERC)
  • Flexible Time Off (FTO) policy
  • Home Office Support ($500 Working-from-Home stipend)
  • 11 paid holidays
  • 2 volunteer days

Job Details

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.

Our vision:

A world where everyone is free to focus on their most purposeful work, together.

Ready to become a Wriker?

We are looking for a driven and passionate Inbound Sales Rep to join Wrike! You will establish relationships and engage with clients to find new opportunities to expand the Wrike product. If you are a team player who thrives in a fast-paced environment, we want to talk to you!

More about your team:

The ISR is responsible for driving business on a defined set of accounts that have a current Wrike subscription. The ISR works closely with Account Managers and together work towards a specific booking target. ISR's are responsible for all sets of sales activity both inbound and especially outbound and for understanding customer pain points/challenges to provide/sell the best solution possible.

How You’ll make an impact:

  • Analyze customer personas and target audience demographics in current accounts to generate leads and identify expansion (cross-sell) opportunities
  • Understand buyer personas and market needs within existing accounts to tailor communication effectively by adopting a solution-selling approach
  • Perform research on competitors, consumer behavior, market trends, product developments, and lead acquisition methods to inform strategy and identify opportunities for cross-selling
  • Identify new prospects within existing customer accounts by analyzing business workflows and leveraging insights from customer interactions to discover potential sales opportunities
  • Collaborate with Account Managers to develop and execute account strategy, ensuring alignment on goals and approaches to maximize revenue growth within current accounts
  • Actively seek out additional contacts and decision-makers in existing accounts through channels such as networking, referrals, and research, emphasizing the value of Wrike
  • Conduct research on prospects and their organizations to personalize outreach via email, phone, and LinkedIn, showcasing how our solutions address specific challenges faced by the account
  • Utilize tools such as LinkedIn Sales Navigator, Salesloft, and Salesforce to enhance outreach efforts, manage workflow efficiently, and maintain comprehensive records of account activities
  • Compile lists of potential leads within accounts and contact them with relevant information through a variety of communication channels, focusing on solution selling
  • Assess the suitability of potential opportunities within accounts by understanding their needs, budget, and decision-making processes to ensure alignment with our solutions
  • Persuade prospects within current accounts to engage in calls or meetings with a Wrike Account Manager through targeted outreach strategies, including solution-focused and tailored email campaigns
  • Qualify new opportunities within accounts to improve conversion rates and route qualified opportunities to the appropriate Account Manager, emphasizing how our solutions meet account-specific needs
  • Partner with sales teams, including other ISRs, Senior Sales Executives, and Marketing, to refine and perfect account-specific messaging, aligning with business workflows needs and solution selling

You will achieve your best if you have:

  • 1-2+ years of successful sales experience (Tech/SaaS Preferred)

You will stand out with:

  • Experience handling the full sales cycle from qualification to close
  • Experience handling customer relationships and using those relationships to expand business
  • Experience with solution selling
  • Outbound sales calling experience
  • Experiencing filtering through a large number of inbound leads/trials, and promptly following up on those leads
  • Ability to conduct end-user demonstrations over video conferencing/zoom

Perks of working at Wrike

At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.

Empowered Living:

  • Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
  • Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
  • Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.

Nurturing New Beginnings:

  • Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
  • Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.

Work & Life Enrichment:

  • Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
  • Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
  • Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.

Global Impact:

  • Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.

What’s next?

  • Screen with a Recruiter
  • Interview with the Hiring Manager
  • Interview with a Peer
  • Panel Interview

Your recruitment buddy will be Arjola Stejskal, Talent Acquisition Specialist

#LI-AS1

The range below reflects the total on-target earnings (including base salary and performance-based bonus potential) for this full-time position and applies to all U.S. locations, excluding benefits and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details based on your preferred location, please discuss with your recruiter during the hiring process.

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.

Hybrid work mode

Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona

💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.

💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!

🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.

Our culture and Values

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike.

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About The Company

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create and exceed goals every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity and free up people to focus on their most purposeful work. With unmatched flexibility, security and intelligence, Wrike is the only work management solution an organization will ever need in order to scale, optimize and move fast in a competitive world. More than 20,000 happy customers power their future and come together in Wrike, including Estée Lauder, Hootsuite, Nielsen, Ogilvy, Siemens, Tiffany & Co.We are guided by our three core values: Grow, Execute, and Collaborate. These values help us recruit the right talent to join our rapidly expanding team of 900 Wrikers around the globe.

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