Job Description
The Business Director is responsible for managing the day-to-day client relationship and all aspects of delivery. This includes implementing the client's strategic vision, achieving financial targets, and fostering a strong relationship with the client. Key responsibilities include delivering innovative and strategic solutions, building trusted client relationships, managing the team to provide excellent service, understanding the client's business thoroughly, using account plans, ensuring profitable business operations, improving client satisfaction, managing spend forecasting, and translating agency strategy into effective business plans. The role demands a deep understanding of the client's challenges, objectives, and market environment, along with the ability to build strong relationships and drive business growth.
Must Have:
- Deliver innovative and ambitious solutions
- Build strong client relationships as a trusted advisor
- Manage team to ensure outstanding client service
- Understand client's business and apply knowledge
- Use account plans to stimulate and track work
The purpose of this role is to own the day-to-day client relationship and all elements of delivery. Including, implementation of the strategic vision for the client, delivery against the financial targets set and building a trusted relationship with the client.
Job Description:
Key responsibilities:
- Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
- Builds strong client relationships as a trusted advisor with senior client and industry stakeholders
- Deepens the relationship to ensure retention and growth
- Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service
- Immerses self and team in clients’ business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client’s products inside out and applies this knowledge to deliver innovative, ambitious client plans and service
- Uses account plans to stimulate and track future work; manages resources effectively
- Understands client commercial framework and works with senior account leadership to ensure business is run profitably
- Improves client satisfaction to expand existing revenue streams and build new ones
- Manages systems for forecasting accurate spend and track progress
- Translates agency strategy into innovative, executionable business plans for own client that deliver business value
Location:
RiyadhBrand:
Digital RepublicTime Type:
Full timeContract Type:
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