Business Program Manager, Independent Software Vendor Technical Lead

Do you love working with customers and partners to achieve their business outcomes? In this role, the main goal is to support Independent Software Vendors (ISVs) build well architected applications across the Microsoft tech stack, publish those applications to the Microsoft Commercial Marketplace, and grow their business levering the marketplace’s ecommerce platform and capabilities. You will sit within an entrepreneurial and high-performing team at the center of one of Microsoft’s top initiatives and – with the aid of best-in-class sales processes, techniques, and technologies – be empowered to shape relationships with ISVs.

As the Business Program Manager, Independent Software Vendor Technical Lead, you will lead our vendor technical team in Americas which serves as the technical point of contact for the ISV helping them build, publish, and grow their applications on the marketplace. This role will partner closely with our ISV Journey and Marketplace teams as well as engineering, marketing, partners, finance, and legal across Microsoft.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Lead high performing vendor teams: coach to maximize the impact of customer engagements and drive mid-to-long-term strategy.
• Represent voice of the ISV: identify, evaluate and respond to trends, feedback, gaps, blockers, and insights to improve ISV experience, time to publication, and profitability/growth.
• Uncover, aggregate, and synthesize data about ISV business, complex technical requirements, and issues.
• Anticipate, identify, and remove technical blockers through regular technical reviews and check ins to accelerate architecture implementations.
• Develop and expand existing impactful relationships with ISVs, technical decision makers (TDMs), and business stakeholders
• Lead virtual teams around technologies and ISV challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field.
• Lead architecture design, resiliency reviews, and technical optimization across multiple applications for the ISV.

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