Senior Technical Program Manager, Copilot AI

Microsoft

4-6 Years | Mountain View, California, United States (Hybrid) | Full Time | 7 months ago

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Job Summary

As a Senior Technical Program Manager for Copilot AI at Microsoft, you'll be at the heart of AI innovation, managing the launch and iteration of language models powering Microsoft Copilot. Responsibilities include orchestrating AI launches, ensuring timely and high-quality delivery; championing product quality through evaluations and best practices; coordinating cross-team collaboration; leveraging data and insights to inform decisions; and fostering a growth mindset within the team. You will work closely with engineering, data science, and product stakeholders to manage multiple projects, track deliverables and communicate updates effectively. This role requires strong technical skills, people management abilities, and a passion for high-stakes program management in a fast-paced environment.

Must Have

4+ years experience in program/technical program management or software development
2+ years leading multi-disciplinary projects
Experience coordinating ML-powered products
Data analysis and insights for launch decisions
Cross-team collaboration & communication

Good to Have

3+ years managing language model and prompt experiments
Technical depth in software development, data science, and machine learning

Job Description

Overview

As Microsoft AI we are pushing the boundaries of technology.

We are creating unique, beautiful and powerful products that will change lives. A small, friendly, fast-moving team, we support each other to do the best work of our lives, always looking to break new ground, fast. We are proud of what we build, how we build it and that our products will define the AI era. We run lean, obsess about users, and always make our decisions based on the evidence. We ship regularly, so your work will have real and immediate impact. It’s a time of huge change in the AI landscape, and this role will put you right in the heart of it.

As a Senior Technical Program Manager, Copilot AI, you will work at the nexus of product and research. Your products are the language models that power Microsoft Copilot. You will be responsible for bringing our vision to life by supporting a fast-paced organization to track, coordinate and manage flighting and launching of our latest model and prompt iterations. You will complete these launches by analyzing data, and making thoughtful recommendations to assist in making ship decisions.

We are looking for candidates who:

Are passionate about managing high stakes time-sensitive programs.
Are keenly aware and able to manage timelines and schedules of mission critical launches.
Take the initiative and enjoy building world-class consumer experiences and products in a highly collaborative, fast-paced environment.
Savvy with data and deriving insights from pre-flight evaluations, post-flight scorecards and assist in determining launch decisions.
Bring an abundance of positive energy, empathy, and kindness, in addition to being highly effective.
Effectively manage multiple responsibilities and can adjust to shifting priorities.

Our newly formed organization, Microsoft AI (MAI), focuses on Copilot and other consumer AI products and research. We combine world-class AI research together with top notch design and product craft. The wider team is responsible for Copilot, Bing, Edge, and generative AI research, while the Mobile Engineering team is responsible for leading and building the mobile experience of Copilot on iOS and Android, collaborating closely with our Product Management, Design and AI Research teams. This role requires a balance of technical skills and effective people management skills.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

By applying to this U.S. Mountain View, CA OR Redmond, WA position, you are required to be local to the San Francisco area OR Seattle area and in office 3 days a week.

Responsibilities

Orchestrate AI Launches: Manage, coordinate and execute end-to-end release management of large-scale AI experiments and launches, specifically focused on language models and prompts, ensuring our Copilot experiences are delivered on time and with high quality.
Champion Product Quality: Define and refine evaluations and best practices to detect issues early and maintain robust product quality for users worldwide.
Coordinate Cross-Team Collaboration: Work closely with engineering, data science, and product stakeholders to align on goals, track deliverables, and communicate status updates effectively.
Leverage Data & Insights: Collaborate with analytics teams to define key success metrics, analyze pre-flight evaluations and experimentation scorecards, correlate improvements to usage, and influence roadmaps based on data-driven insights.
Foster a Growth Mindset: Mentor team members, share best practices, and cultivate a culture where everyone feels empowered to innovate, learn, and grow.
Embody our and .

Qualifications

Required Qualifications

Bachelor's Degree AND 4 years experience in product/technical program management or software development OR equivalent experience.
2 years of experience leading multi-disciplinary projects, defining requirements, developing project plans and working with multi-disciplinary teams to execute them.
Experience in coordinating ML-powered products.

Preferred Qualifications

3 years of experience in managing experiments and launches of language model and prompt experiments.
Technical depth in software development, data science and machine learning. While you are not expected to write code on the critical path, you’re able to execute on prototypes, reason over large amounts of data, and speak the language of the engineers and researchers you work with.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

#MicrosoftAI #Copilot

5 Skills Required For This Role

Team Management Release Management Prototyping Data Science Machine Learning

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