Cash Reconciliation Analyst (Collections Team)

6 Hours ago • 3-5 Years

Job Summary

Job Description

ISS STOXX is seeking a motivated Cash Reconciliation Analyst for their Collections Team. The primary responsibility is to manage, control, and resolve unapplied or unidentified customer deposits, payments, and account balance issues. This includes identifying, researching, and resolving discrepancies, reviewing aging reports to identify customer payments across various methods, and communicating with internal and external clients regarding unallocated payments. The role involves applying payments or processing refunds, collaborating with other teams, performing customer account analysis, preparing monthly reconciliation reports, and supporting audits. The ideal candidate will have a Bachelor's degree in Finance or Accounting, 3-5 years of experience in B2B Accounts Receivable with a focus on unapplied cash resolution, fluency in English, strong organizational and multitasking skills, and proficiency in Microsoft Office, especially Excel. Experience with NetSuite SAP and/or Salesforce is preferred.
Must have:
  • Bachelor's degree in Finance/Accounting
  • 3-5 years experience in B2B AR
  • Resolve unapplied cash discrepancies
  • Fluent in English
  • Detail-oriented
  • Proficient in Microsoft Excel
Good to have:
  • Experience with NetSuite SAP
  • Experience with Salesforce
Perks:
  • Opportunities for professional and personal growth
  • Supportive work environment

Job Details

Let’s be #BrilliantTogether

Overview

ISS STOXX is growing! We seek a self- motivated Cash Reconciliation Analyst to manage, control, and resolve unapplied or unidentified customer deposits, payments, and account balance issues.

Responsibilities include but not limited to:

  • Primarily responsible for identifying, researching, and resolving discrepancies related to unapplied cash.

  • Review aging regularly to identify customer payments across various payment methods (ACH, wire transfers, credit cards) with a high degree of accuracy to determine if they are duplicate payments, overpayments etc.

  • Communicate with internal & external clients effectively, clearly, and consistent with company policy regarding unallocated payments.

  • Once resolved, either send application instructions to Cash app team or process refund requests as needed.

  • Collaborate with Collections team members or other departments to gather necessary information.

  • Perform customer account analysis as required.

  • Responsible for monthly detailed reconciliation report on cash applications.

  • Audit support.

  • Other ad-hoc projects as needed/assigned.

Qualifications

Training & Experience:

  • Bachelor’s degree graduate (preferably any Finance/Accounting related course)

  • Has at least 3-5 years of experience in B2B (Business to Business) Accounts Receivable, specifically identifying, researching, and resolving discrepancies related to unapplied cash.

  • Fluent in English is essential, with ability to communicate clearly and professionally verbally and in writing.

  • Detail-oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.

  • Experience working with NetSuite SAP and/or Salesforce is preferred.

  • Proficiency in Microsoft Office, excellent Excel skills required.

Work Location & Schedule:

  • Amenable to work in Ayala North Exchange Makati and on a hybrid work set-up (3x onsite per week)

  • Amenable to work on a permanent mid-shift schedule (3PM-12AM, Manila time)

#LI-NS1

#ASSOCIATE

#Finance

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

 

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

 

Let’s empower, collaborate, and inspire.

 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. 

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About The Company

ISS STOXX GmbH, through its group companies, is a leading provider of comprehensive and data-centric research and technology solutions that help capital market participants identify investment opportunities, detect qualitative and quantitative portfolio company risks, and meet evolving regulatory requirements. With roots dating back to 1985, we today deliver world-class benchmark and custom indices across asset classes and geographies and serve as a premier source of independent corporate governance, sustainability, cyber risk, and fund intelligence research, data, and related offerings. Our products and services give clients the scale and leverage they need to grow their business more effectively and efficiently.

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