Change Management

5 Months ago • 6-9 Years

Job Description

This job involves the operations and maintenance of on-premise or client-dedicated computing platforms and servers. The responsibilities include installing, maintaining, patching, and upgrading the operating environment. The role also involves providing maintenance and support, configuring and testing operating systems, troubleshooting, and resolving incidents. Collaboration with other IT teams and vendors is essential, along with developing and executing patching plans, maintaining security, backup, and redundancy strategies, developing capabilities on emerging technologies, defining processes, conducting compliance and quality checks, and identifying opportunities for improvements and efficiencies.

Job Description

Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. They install, maintain, patch, upgrade and continuously improve the operating environment.

Job Description - Grade Specific

Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers.  Provides maintenance and support for all system in scope, installs, configures, and tests operating systems, troubleshoots and conducts incident resolution, liaise with other IT teams and 3d party vendors Develops and executes plans for patching, maintains security, backup, and redundancy strategies, Develops capabilities on emerging technologies, defines processes, conducts compliance and quality checks, and  identifies opportunities for improvements and efficiencies​

Skills (competencies)

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