Channel Development Representative with Italian Language
Job Description
- Bachelor's degree in Business/Marketing
- Previous sales/customer service experience
- Ability to work independently and collaboratively
- Passion for learning products
- Fluent Italian and English
- Strong communication skills
- Ability to work in a fast-paced environment
- Excellent correspondence skills
- Hybrid working schedule
- Private medical insurance
- Meal tickets
- Private pension plan
- Life insurance
- Vision reimbursement
- Annual leave
- Cafeteria Benefit Plan
- Veeam Care Days for volunteering
- Professional training and education
Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.
The Channel Development Representative is responsible for enabling and supporting non-managed partners. This role is responsible for providing reactive assistance to all non-managed partners who contact Veeam.
Responsibilities:
- Providing support for our partners (e.g. licensing support and product-related questions for Veeam products)
- Managing the pipeline flow from these partners by registering Deals within our 48-hour SLA
- Enrolling and activating new partners who request to join the Veeam ProPartner Network
- Aligning with other team members, such as Distribution Managers (field or Inside), to efficiently and optimally manage partner inquiries
- Developing strong working knowledge of Veeam software products and the benefits they offer to potential and existing partners
- Driving adoption of the ProPartner Portal and Partner University
- Leveraging long-term partnership through ad-hoc activities (e.g. reactivation campaigns on call-out days)
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field preferred
- Fluent Italian & English
- Strong communication and interpersonal skills
- Ability to thrive in a fast-paced, goal-oriented environment
- Ability to multi-task, prioritize, and manage time effectively
- Previous sales or customer service experience is a plus but not mandatory
- Proven ability to work independently and collaboratively
- Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
- A passion for and a willingness to learn about our products and services
We offer:
- Hybrid working schedule (3 days office/2 days remote from home)
- Private medical insurance for you, one adult dependent, and your children
- Meal tickets
- Private pension plan
- Life insurance
- Vision reimbursement
- Annual leave and additional vacation days based on tenure
- Cafeteria Benefit Plan where you will be able to flexibly customize your benefits package based on your budget and personal needs
- Veeam Care Days – additional 24 hours for your volunteering activities
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program
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