Claims Handler - Civil Liability

1 Month ago • 4-5 Years

Job Summary

Job Description

We are looking for a talented person to join our Claims team at Marsh with a permanent contract, focused on the industry/energy area. This position will be located in Barcelona, Bilbao or Madrid. It is a hybrid role that requires working at least three days a week in the office. You will be responsible for managing and monitoring the claims portfolio of strategic clients. You will also analyze and manage claims efficiently and effectively, acting as the main contact between insureds, insurers, experts and other parties during the claims process. Additionally, you will provide regular updates to clients on the status of their claims and ensure that all necessary documentation is complete and accurate. Collaboration with other departments, such as underwriting, is also expected, as well as preparing periodic claims reports and processing claims from international programs. You will actively collaborate with other countries and review and analyze claims from countries involved in international programs.
Must have:
  • 4-5 years of experience in the insurance sector
  • Degree or double Degree
  • Good level of English
  • Proficiency in Office (Outlook, Excel and PowerPoint)
  • Initiative and a high sense of responsibility
  • Ability to prioritize tasks and meet deadlines
  • Interpersonal skills to communicate with clients and teams
  • Negotiation skills in complex environments
  • Proactivity, desire to learn, and teamwork
Good to have:
  • Excellent interpersonal skills for effective communication.
  • Desire to learn and a high degree of teamwork.
  • Attention to detail and ability to work under tight deadlines.
Perks:
  • Opportunities for professional growth
  • Interesting work with a strong purpose
  • Leaders to support you on the path

Job Details

Company:

Marsh

Description:

Estamos buscando a una persona talentosa para unirse a nuestro equipo de Siniestros en Marsh con contrato indefinido, focalizado en el área de industria/energía. Este puesto estará ubicado en Barcelona, Bilbao o Madrid. Se trata de un rol híbrido que requiere trabajar al menos tres días a la semana en la oficina.

Contaremos contigo para:

  • Gestión y seguimiento de la cartera de siniestros de clientes estratégicos.
  • Análisis y gestión de siniestros de manera eficiente y efectiva.
  • Actuar como contacto principal entre los asegurados, aseguradoras, peritos y otros intervinientes durante el proceso de tramitación de siniestros.
  • Proporcionar actualizaciones regulares a los clientes sobre el estado de sus siniestros.
  • Asegurar que toda la documentación necesaria esté completa y sea precisa para la tramitación de los siniestros.
  • Mantener registros detallados de interacciones y decisiones relacionadas con los siniestros.
  • Trabajar en estrecha colaboración con otros departamentos como el de suscripción para garantizar un proceso de tramitación de siniestros fluido.
  • Colaborar con peritos y otros expertos para obtener información técnica y asesoramiento en la evaluación de siniestros complejos.
  • Preparación de informes de siniestralidad periódicos.
  • Tramitación de siniestros de programas internacionales.
  • Colaboración activa con otros países y revisión y análisis de siniestralidades de países involucrados en programas internacionales.

Lo que necesitas tener:

  • 4-5 años de experiencia en el sector assegurador; se valorará experiencia en gestionar cuentas de Responsabilidad Civil y más específicamente de clientes del sector energético.
  • Grado o doble Grado.
  • Buen nivel de inglés.
  • Dominio paquete Office (Outlook, Excel y PowerPoint)
  • Tener iniciativa y un sentido alto de la responsabilidad.
  • Capacidad para priorizar actividades teniendo múltiples tareas y lograr llevarlas a término en los plazos previstos.
  • Habilidades interpersonales para comunicarse con clientes y diferentes equipos de la compañía.
  • Habilidad de negociación en entornos complejos.
  • Con proactividad, ganas de aprender y con un alto grado de trabajo en equipo.

Lo que te hace destacar:

  • Excelentes habilidades interpersonales para una comunicación efectiva con clientes y diferentes equipos.
  • Deseo de aprender y un alto grado de trabajo en equipo.
  • Atención al detalle y capacidad para trabajar bajo plazos ajustados en un entorno acelerado.

Por qué unirse a nuestro equipo:

  • Te ayudamos a desarrollar todo tu potencial a través de oportunidades de crecimiento profesional, trabajo interesante y con un fuerte propósito, y líderes para apoyarte en el camino.
  • Fomentamos una cultura vibrante e inclusiva donde puedes trabajar con colegas talentosos para crear nuevas soluciones y tener un impacto en colegas, clientes y comunidades.
  • Nuestra escala y presencia global nos permite ofrecer una gran variedad de oportunidades de carrera, así como beneficios y recompensas para mejorar tu bienestar.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with Section 40.2 of the Royal Legislative Decree 1/2013, of 29 November, approving the Consolidated Text of the General Act on the Rights of Persons with Disabilities and their Social Inclusion, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees up to the point of undue hardship as required for the individual’s particular restrictions and limitations.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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