Client Manager
Job Summary
Job Description
The Client Manager's main task is to address the Client's marketing requirements effectively and strategically. This position is responsible for advising the Client by using deep business insights to identify opportunities, create proactive strategies, and manage daily operations. Collaboration with activation practice leaders and other departments is crucial to develop and execute initiatives that enhance the Client’s business. The role also includes managing the Client's business, maintaining strong Client relationships, identifying cross-sell and upsell opportunities, ensuring seamless service delivery, and leading the team to achieve business goals.
Must have:
- Lead and inspire teams to achieve business goals.
- Articulate strategies clearly and foster effective Client communication.
- Oversee and execute marketing projects with precision.
- Apply strategic marketing approaches within the Dentsu framework.
- Navigate discussions to secure beneficial outcomes.
- Analyze industry trends and insights to refine marketing strategies.
- Ensure strategic oversight of financial resources, collaborating effectively with activation teams.
- Work closely with activation teams to refine purchasing decisions and optimize investments.
- Facilitate effective communication and integration across multiple media channels.
- Strengthen relationships with auditors and oversee the auditing process across various media sectors.
4 skills required
Job Details
The primary responsibility of this role is to ensure the Client’s marketing needs are met effectively and strategically.
The incumbent serves as a trusted advisor to the Client, leveraging deep business insights to identify opportunities for growth, drive forward-thinking strategies, and oversee daily operations.
Collaboration with activation practice leaders and other departments is essential to develop and execute initiatives that enhance the Client’s business.
The incumbent serves as a trusted advisor to the Client, leveraging deep business insights to identify opportunities for growth, drive forward-thinking strategies, and oversee daily operations.
Collaboration with activation practice leaders and other departments is essential to develop and execute initiatives that enhance the Client’s business.
Job Description:
Key Responsibilities:
Business Management: Deliver the service proposition to Clients, ensuring full end-to-end management of the business for individual Clients. Relationship Management: Own and foster strong Client relationships in line with the established relationship strategy. Client Development: Proactively identify and flag cross-sell and upsell opportunities to enhance Client growth. Commercial & Service Ownership: Ensure seamless service delivery and maintain profitability of the Client account. Team Leadership: Guide, manage, and motivate the team, aligning objectives with the Client’s business culture.
Key Competencies:
People Management: Lead and inspire teams to achieve business goals.
Communication: Articulate strategies clearly and foster effective Client communication.
Project Management: Oversee and execute marketing projects with precision.
Dentsu Strategy: Apply strategic marketing approaches within the Dentsu framework.
Negotiation & Influence: Navigate discussions to secure beneficial outcomes.
Market Research: Analyze industry trends and insights to refine marketing strategies.
Budget Control: Ensure strategic oversight of financial resources, collaborating effectively with activation teams.
Buying Strategy: Work closely with activation teams to refine purchasing decisions and optimize investments.
Cross-Media Coordination: Facilitate effective communication and integration across multiple media channels.
Audit Management: Strengthen relationships with auditors and oversee the auditing process across various media sectors.
Location:
MilanBrand:
CaratTime Type:
Full timeContract Type:
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About The Company
For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Read MoreBe a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.
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