Client Support Representative

11 Minutes ago • All levels • $49,920 PA - $58,240 PA
Customer Service

Job Description

We are seeking friendly and dependable individuals to join our team as Client Support Representatives. You will assist clients by phone, chat, and email, providing helpful information, resolving issues, and ensuring a positive experience for every customer. No prior experience is required — we provide paid training, full support, and the tools you need to succeed in a remote role.
Must Have:
  • Respond to client inquiries clearly and professionally
  • Assist customers with account details, product information, and basic troubleshooting
  • Maintain accurate records of client communications
  • Collaborate with team members to address and resolve issues quickly
  • Deliver consistent, professional service to every client
  • High school diploma or equivalent required
  • Strong communication and problem-solving skills
  • Basic computer literacy and reliable internet connection
  • Professional, courteous, and customer-focused demeanor
  • Ability to work independently and manage time effectively
Perks:
  • Competitive compensation with performance-based bonuses
  • Signing bonus after successful completion of onboarding
  • Paid training and mentorship from experienced team members
  • Flexible scheduling and fully remote work environment
  • Opportunities for advancement into senior client support or success roles

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We are seeking friendly and dependable individuals to join our team as Client Support Representatives.

You will assist clients by phone, chat, and email, providing helpful information, resolving issues, and ensuring a positive experience for every customer.

No prior experience is required — we provide paid training, full support, and the tools you need to succeed in a remote role.

Responsibilities

  • Respond to client inquiries clearly and professionally
  • Assist customers with account details, product information, and basic troubleshooting
  • Maintain accurate records of client communications
  • Collaborate with team members to address and resolve issues quickly
  • Deliver consistent, professional service to every client

Requirements

  • High school diploma or equivalent required
  • Strong communication and problem-solving skills
  • Basic computer literacy and reliable internet connection
  • Professional, courteous, and customer-focused demeanor
  • Ability to work independently and manage time effectively

What We Offer

  • Competitive compensation with performance-based bonuses
  • Signing bonus after successful completion of onboarding
  • Paid training and mentorship from experienced team members
  • Flexible scheduling and fully remote work environment
  • Opportunities for advancement into senior client support or success roles

Why Join Us

We believe in creating a positive and inclusive workplace where every team member is valued. If you are dependable, motivated, and ready to start a long-term career in client relations, we invite you to apply.

Equal Opportunity Statement

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to providing an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other protected category under applicable law.

Apply now to join our professional and supportive remote team.

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Contact Us
hello@outscal.com
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