Clinical Specialist LPN/LVN, Disability Claims

1 Month ago • 2 Years + • $57,810 PA - $86,715 PA

Job Summary

Job Description

As the Clinical Specialist II, LPN/LVN, you will be a licensed Practical or Vocational Nurse knowledgeable in medical and behavioral health conditions. You will perform outreaches to claimants or providers to obtain medical information, treatment plans, and certification dates to assist claims managers in resolving disability claims. Leveraging your medical knowledge, you'll determine needed information and coordinate vendor utilization to facilitate timely claim decisions.
Must have:
  • Review information in file, obtain medical information, and acquire certification of disability.
  • Work collaboratively with vendors to schedule and follow up for reports.
  • Assist with Vendor Management.
  • Document clear and concise details regarding certification dates and treatment plans.
  • Collaborate with Claims Case Manager and Claimant for timely medical information collection.
  • Continuously strive to provide superior products and customer service.
  • Expresses oneself in an open and honest manner.
  • Remain flexible to changing business needs and assist the team where needed.
Good to have:
  • Self-motivated & able to work independently.
  • Able to work collaboratively with multiple professional disciplines and with diverse populations.
  • Maintaining medical knowledge of medical conditions and treatment is maintained via continuing education.
  • Well versed in basic computer skills & knowledge, including Microsoft office and One Note.
  • Able to demonstrate self-awareness and embrace feedback.
Perks:
  • Support and flexibility to achieve professional and personal goals.
  • Skill-building, leadership development, and philanthropic opportunities.
  • Opportunities to build communities and grow your career.
  • Surrounded by diverse colleagues with high ethical standards.
  • Contemporary, supportive, flexible, and inclusive benefits and resources.

Job Details

As the Clinical Specialist II, LPN/LVN you will be a licensed Practical or Vocational Nurse who is knowledgeable in a variety of medical and behavioral health conditions. You will perform necessary outreaches to claimants or treating providers to obtain certification dates, treatment plans and any other pertinent medical information necessary to facilitate and assist claims managers in resolving disability claims decision. You will leverage your medical knowledge to determine what information is needed and perform the necessary steps needed to obtain this information. You may also be required to help with coordinating and overseeing vendor utilization and assist in determining overall function as needed in order to facilitate timely claim decisions.

You are

  • Self-motivated & able to work independently.
  • Able to work collaboratively with multiple professional disciplines and with diverse populations.
  • Maintaining medical knowledge of medical conditions and treatment is maintained via continuing education.
  • Well versed in basic computer skills & knowledge, including Microsoft office and One Note.
  • Able to demonstrate self-awareness and embrace feedback.

You will

  • Review information in file, obtain medical information needed and/or acquire certification of disability and limitations from treating physicians.
  • Work collaboratively with vendors to schedule and follow up for vendor reports.
  • Assist with Vendor Management.
  • Document clear and concise details regarding certification dates, treatment plans as well as other pertinent claim information identified.
  • Collaborate with the Claims Case Manager and the Claimant to facilitate timely physician outreaches and collection of medical. information.
  • Continuously strive to provide superior products and customer service.
  • Expresses oneself in an open and honest manner.
  • Remain flexible to changing business needs and assist the team where needed in order to meet the needs of our customers.

You have

  • LPN / LVN from an accredited school of Nursing with a valid license in good standing.
  • Minimum 2 years of clinical experience or equivalent medical office experience.
  • Excellent written and verbal communication skills.
  • Ability to exercise independent & sound judgment in decision making.
  • Excellent time management & organizational skills
  • Multitasking with the ability to manage continually changing priorities and ability to prioritize work based on customer service needs and departmental regulations.

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

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About The Company

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM.

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