Clinical Wireless Monitoring Technician I

Job Title

Job Description

Clinical Wireless Monitoring Technician (Norfolk, VA)

Empower your passion for making a positive impact on lives in this opportunity where you will obtain the knowledge and skills to analyze and process ECG transmissions/events for patients who are utilizing the ECG Solutions wireless product.

Your role:

• Thoroughly review ECG transmissions and associated algorithm findings to ensure clinical accuracy and completeness

• Assess ECG transmissions to determine physician notification criteria, and meticulously document actions and findings; promptly escalate any abnormalities in line with software and physician notification protocol.

• Contribute to the success of the Clinical Wireless Monitoring department by meeting key performance indicators and upholding a high standard of quality in a collaborative team-based setting.

• Complete a training period, go into your regular shift (4-day/10-hour shifts) including a ramp up stage.

Availability/shift requirements:

• Upon hire, training will be offered and conducted via educator onsite and/or virtual classroom from Monday-Friday 8:00am-4:30pm EST or 10:00am-6:30pm EST for the first (11) weeks.

• Upon successful training, you will begin a 12-week ramp up stage and be assigned a regular shift (4 day/10-hour shifts).

• This is a 24/7/365 business operation; thus, open availability, inclusive of revolving days, evenings, overnights, weekends, and holiday, is required.  Preferred shift will be considered, but not guaranteed, as staffing is determined by business needs.

The current shift schedules are as follows:

• 9:00pm-7:30am EST

You're the right fit if:

• You have a High School Diploma or General Education Development (GED) and an active CRAT/CCT certification or obtain one within 180 days from the date of hire.

• You’ve acquired 6+ months of relevant experience in data entry, customer service, or performing/analyzing EKG’s.

• Your skills include proficiency with Microsoft Office applications, a strong technical acumen and computer skills, and adeptness in working across multiple technical platforms simultaneously, with a capacity to adapt to change.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

• You’re an excellent communicator, have meticulous attention to detail, a collaborative mindset, and the ability to thrive in a dynamic, fast-paced environment.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Norfolk, VA is $20.00 to $32.00

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.   

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Norfolk, VA.

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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.