Collections Analyst, Generative AI

2 Months ago • 7 Years + • $132,000 PA - $194,000 PA

Job Summary

Job Description

The Collections Analyst, Generative AI role within Google's Trust & Safety team focuses on leveraging AI in Open Source Intelligence (OSINT) workflows to protect users from content-related abuse. Responsibilities include guiding AI initiatives, managing daily OSINT operations, collaborating with internal and external teams, and transforming complex data into actionable intelligence reports. This involves optimizing third-party tools, auditing collection requirements, and working closely with vendors to ensure performance aligns with program needs. The analyst will provide strategic recommendations to mitigate risks and share insights with analysts, product teams, and external partners, contributing significantly to the safety and integrity of Google's products.
Must have:
  • Bachelor's degree or equivalent experience
  • 7+ years in data analytics, Trust & Safety, or related fields
  • Experience with third-party providers
  • Experience with SQL, dashboards, data collection/transformation
  • Ability to influence cross-functionally
Good to have:
  • Master's degree or PhD
  • Experience in Python, OSINT, Intelligence Cycle
  • Experience with Machine Learning
  • Excellent communication and presentation skills
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in Data analytics, Trust and Safety, policy, Cyber security, or related fields.
  • Experience working with third-party providers, vendor, or contractor teams.

Preferred qualifications:

  • Master's degree or PhD in a related technical field.
  • Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or in a scripting/programming language (e.g., Python).
  • Experience with the OSINT, Intelligence Cycle and preparing intelligence or risk analysis reports.
  • Experience with Machine Learning.
  • Ability to influence cross-functionally at various levels.
  • Excellent communication and presentation skills.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As an Open Source Intelligence (OSINT) Analyst on Trust and Safety's Intelligence Collection team, you will play a crucial role in connecting Google to global OSINT streams and supporting the launch of responsible AI products. You will be a key contributor in protecting users from content-related abuse. You will focus on leveraging and integrating AI into OSINT workflows. You will support critical AI initiatives, driving launches, leading model training, and incorporating AI-driven insights into scaled intelligence processes. You will manage daily OSINT operations, ensuring data accuracy and relevance. Collaborating with a global team, you will share insights with analysts, product teams, and external partners. You will transform complex data into actionable intelligence reports for executive stakeholders, providing strategic recommendations to mitigate risks. Maintaining quality assurance and managing vendor relationships, particularly concerning AI technologies, are critical.

The US base salary range for this full-time position is $132,000-$194,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Guide critical AI initiatives within the Open Source Intelligence (OSINT) program, driving launches, leading model training efforts, and integrating insights into scaled intelligence workflows.
  • Manage and optimize daily OSINT collection operations, including fine-tuning third-party tools, auditing collection requirements, and monitoring lead generation quality.
  • Coordinate with internal product teams and partners to share information, align collection efforts, and support data-driven decision-making, with a focus on AI-powered solutions.
  • Collaborate with a global team of OSINT analysts, sharing knowledge and supporting team initiatives. Work closely with external vendors and third-party partners, ensuring their performance, outputs, and capabilities align with program needs.
  • Transform complex OSINT data, including AI-generated insights, into clear, concise, and actionable intelligence reports for executive stakeholders, providing strategic recommendations.

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