Commercial Enablement Program Manager

The Commercial Enablement Program Manager is focused on developing and executing comprehensive commercial enablement programs that drive revenue retention and growth through enhanced effectiveness of our sales and customer success teams. The Senior Revenue Enablement Manager ensures that these commercial teams are empowered with the knowledge, tools, and processes needed to achieve business goals. The position involves a blend of strategic planning, program design, content development, training and cross-functional collaboration.

Success in this role requires strategic thinking, building sales centric programs to support go-to-market execution, and familiarity with sales methodologies, best practices, sales cycles and metrics to support business priorities.

Responsibilities:

• Collaboration and Stakeholder Alignment:
• Partner with Sales and Customer Success Leadership, HR, Product Marketing, Product and other stakeholders to ensure alignment with business goals and revenue objectives.
• Solicit feedback from stakeholders and new hires to continuously improve program content and delivery.

Commercial Training Programs

• Lead the design, development, and delivery of programs such as onboarding and go-to-market for sales and other customer-facing team members
• Maintain a training calendar and coordinate logistics for virtual and in-person sessions
• Facilitate live and virtual training sessions as needed
• Provide ongoing coaching and support to sales representatives, fostering continuous improvement in their sales skills, product knowledge, and customer engagement.
• Collaborate with marketing to keep the sales team informed about competitive movements, market trends, and the implications they hold for the organization's commercial strategy.
• Establish and monitor key performance indicators (KPIs) to measure the success of enablement initiatives and make data-driven adjustments when necessary.
• Stay up-to-date with industry trends and best practices in sales enablement and onboarding.

Content Management & Technology Platforms

• Own and manage the GHX content management platform (Seismic), ensuring content is easy to access and relevant.
• Ensure training content is accurate, up to date, and aligned with the buyer journey and sales process.
• Oversee the usage and implementation of sales enablement tools and ensure they are utilized effectively by the teams. (Seismic, Gong)
• Understanding of Customer Relationship Management (CRM) Systems such as Salesforce.

Required Skills

• Strategic Thinking: Ability to think strategically about how to align sales enablement efforts with business goals.
• Interpersonal Skills: Ability to build strong relationships across departments and influence without authority.
• Communication: Strong verbal and written communication skills to effectively convey information and create compelling content for the sales team.
• Analytical Thinking: Ability to analyze data and KPIs to make informed decisions and adjustments to enablement strategies.
• Project / Program Management: Expertise in managing multiple projects and initiatives simultaneously while keeping them on time and budget.
• Technical Proficiency: Familiarity with sales enablement tools, CRM systems, and analytics platforms. (Seismic, Gong, Salesforce)
• Teaching and Mentoring: Capability to teach and mentor sales professionals with varying levels of experience.
• Adaptability: Agile mindset to quickly adapt to changing circumstances and business priorities.

Qualifications:

• BA/BS degree in Business or related field
• 5–7 years of proven experience in sales training, commercial enablement, or a related role in the healthcare, SaaS, or technology industry
• Strong understanding of the sales cycle, methodologies, and key metrics.
• Exceptional program and project management skills, with the ability to manage multiple priorities simultaneously.
• Excellent facilitation and presentation skills, with experience delivering training to diverse audiences.
• Strong interpersonal skills to build relationships with stakeholders at all levels.
• Experience with technology such as sales enablement (Seismic) , learning management systems (Docebo), customer relationship management (Salesforce) and competitive intelligence (Crayon).

Preferred Qualifications

• Familiarity with healthcare technology industry
• Certification in training methodologies
• Instructional Design and/or Adult Learning Qualification
• Experience supporting sales teams that engage with hospitals, health systems, or medical suppliers.

The compensation for this role is: $98,000-$130,500

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us  here: https://www.ghx.com/about/careers/

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GHX: It's the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.

Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.

GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.