This Consultant role in North Carolina requires 4.5-8 years of experience, focusing on Network Data. Candidates need a Bachelor's degree in IT or equivalent with CCNA, CCNP R&S, or CCNP SP certification. The role demands strong knowledge of OSI layers 1-7, LAN, WAN, SDWAN, and hands-on experience with enterprise routers, switches, Palo Alto, and Juniper SRX devices. Excellent communication and customer service skills are essential, with a willingness to work 24/7 rotational shifts.
Must Have:- Bachelor degree in IT or equivalent
- Active certification of either CCNA, CCNP R&S, or CCNP SP
- Strong working knowledge of OSI layers 1-7
- Ability to apply analytical and troubleshooting skill sets to solve moderately complex problems across all networking disciplines
- Solid understanding of LAN, WAN and SDWAN concepts (including wireless LAN)
- 3 to 6 years of hands-on experience supporting enterprise class routers, switches in a global network environment
- Working experience with common network security practices, standards and troubleshooting
- Working experience with Troubleshooting Pala Alto devices for routing and tunnel setups
- Working experience with Juniper WAN and all SRX products
- Excellent communications skills
- Ability to deliver results under pressure
- Strong customer service skills
- Ability to interface successfully with both technical and non-technical contacts
- Willingness to work 24*7 rotational Shifts and flexible hours
Perks:- Performance-based bonuses
- Medical insurance
- Dental insurance
- Vision insurance
- Pharmacy
- Life insurance
- Accidental death & dismemberment insurance
- Disability insurance
- Employee assistance program
- 401(k) retirement plan
- 10 days of paid time off per year
- 10 paid holidays per year