Responsible for providing NetSuite ERP solution implementation, optimization, and support to clients to enhance business operational efficiency and effectiveness. This role involves collaborating with clients to understand their business needs, designing and configuring NetSuite systems, providing daily support and maintenance, assisting with user training, and ensuring project completion on time and to quality standards. Continuous research on NetSuite's latest features is also expected.
Good To Have:
NetSuite certification
Must Have:
Understand client business needs and recommend NetSuite solutions.
Design, configure, and implement NetSuite systems.
Provide daily NetSuite system support and maintenance.
Assist with NetSuite user training.
Ensure timely and quality project completion through communication.
Bachelor's or Master's degree in Information Management, Business Management, or related fields.
3-5 years of NetSuite implementation or support experience.
Excellent analytical and problem-solving skills.
Ability to work in a team and manage multiple projects.
Good communication and customer service skills.
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Job Description & Summary
Responsible for providing NetSuite ERP solution implementation, optimization, and support to clients to enhance business operational efficiency and effectiveness.
Collaborate with clients to understand their business needs and processes, and recommend suitable NetSuite solutions.
Responsible for the design, configuration, and implementation of the NetSuite system.
Provide daily system support and maintenance, resolving issues encountered by clients during use.
Assist with user training to help clients better use the NetSuite system.
Maintain good communication with internal teams and clients to ensure projects are completed on time and meet quality standards.
Continuously research and understand the latest features and updates of NetSuite, and provide corresponding recommendations to clients.
Possess a Bachelor's or Master's degree in Information Management, Business Management, or related fields.
At least 3-5 years of NetSuite implementation or support work experience.
Possess excellent analytical and problem-solving abilities.
Able to work in a team environment and effectively manage multiple projects.
Possess good communication skills and customer service attitude.
NetSuite certification is preferred.
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