Customer Service - Self Storage Manager

1 Month ago • All levels • Customer Service

Job Summary

Job Description

Public Storage is seeking a Self-Storage Manager to work independently at multiple locations, spending time both inside and outside. Responsibilities include assessing customer storage needs, selling packing and moving supplies, conducting daily storage unit inspections to ensure availability, auditing cash drawers, making bank deposits, and assisting customers with payments and collection calls. The role requires the ability to lift up to 35 pounds, walk and climb stairs outdoors up to 50% of the time, and perform cleaning and maintenance tasks. Previous experience in customer service-centered sales environments like retail or restaurants is preferred. A valid driver's license and personal vehicle are required for travel between work locations.
Must have:
  • Customer service and sales experience
  • Valid driver's license
  • Personal vehicle for work travel
  • Ability to lift up to 35 pounds
  • Ability to work outdoors
  • Perform cleaning and maintenance tasks
Good to have:
  • Experience in retail or restaurant
  • Experience in self-storage industry
Perks:
  • Flexible and full-time schedules
  • Medical, Dental, Vision benefits
  • 401k with match
  • Paid time off
  • Sick time
  • Flex spending accounts
  • Company paid life insurance
  • Accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement
  • On-site housing available (performance/tenure required)
  • Performance-based bonuses

Job Details

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $17.00 Per Hour

Our Benefits

Total Rewards package available to our team:

  • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
  • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
    • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
    • Company paid life, accidental death insurance, and exclusive vendor discounts
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks
  • On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
  • Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

  • Our Property Managers get to work independently at multiple locations; spending time both inside and outside
  • We assess customer storage needs and make suggestions, including selling packing and moving supplies
  • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
  • Auditing cash drawers and making bank deposits are part of the daily business
  • We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

  • Ability to transport lift/move items weighing up to 35 pounds
  • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
  • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

  • Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
  • Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) 

Additional Information

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

REFD0310REM1

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