Customer Service - Self Storage Manager
Job Summary
Job Description
Public Storage is seeking a Customer Service - Self Storage Manager. This full-time role involves working independently at multiple locations, assessing customer storage needs, selling supplies, conducting daily unit inspections, auditing cash drawers, and managing payments. The position requires physical ability to lift up to 35 pounds, walk facilities, climb stairs, and perform cleaning tasks. Candidates should have experience in customer service or sales environments and possess a valid driver's license with access to a vehicle for travel between properties.
Must have:
- Work independently at multiple locations
- Assess customer storage needs and sell packing and moving supplies
- Perform daily storage unit inspections to confirm inventory and availability
- Audit cash drawers and make bank deposits
- Keep customers current with payments and make reminder and collection calls
- Ability to transport lift/move items weighing up to 35 pounds
- Ability to walk in/around facilities, climb stairs, and open large doors
- Perform cleaning and daily maintenance tasks
- Possess a valid driver’s license
- Utilize own vehicle to travel between different work locations
Good to have:
- Experience in customer service centered sales environments including retail, restaurant, fast food or other service-based companies
Perks:
- Flexible and full-time schedules between 9:30am and 6pm (weekends ‘til 5pm)
- Full-time benefits for employees working an average of 20+ hours (Medical, Dental, Vision, 401k with match, paid time off, sick time, flex spending)
- Company paid life and accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for work-related travel
- Opportunity to earn performance-based bonuses
2 skills required
Job Details
Company Description
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $19.50 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
- Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Similar Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Similar Skill Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Jobs in Castro Valley, California, United States
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
Customer Service Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
