Customer Solutions Engineer III
Job Description
- Master's degree in Engineering or related field
- Cloud technology experience
- Database technology experience (SQL, NoSQL)
- Machine Learning experience
- Linux/Unix systems experience
- Experience in business intelligence, data analytics, or statistics
- Bachelor's degree in Engineering or related field
- 3+ years experience with client-side web technologies (HTML, CSS, JavaScript, HTTP)
- 3+ years coding experience (Java, C/C++, Python)
- Technical troubleshooting and partner/customer management experience
Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience in coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
- Experience working with database technologies (e.g., SQL, NoSQL).
- Experience using Machine Learning and building solutions.
- Experience working with systems (e.g., Linux, Unix).
- Experience in an investigative role such as business intelligence, data analytics, or statistics.
About the job
gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our .
Responsibilities
- Work as part of a multidisciplinary team alongside solutions architects to accelerate the identification and development of solutions globally.
- Identify and build a series of solutions and best practices at a global level to be used by Google Cloud Platform (GCS) customers globally.
- Design and scale, cross-product customized solutions to be rolled out to thousands of customers globally.
- Collect requirements, provide guidance, best practices and innovative solutions to apply ad products and technologies and drive customer and business goals.
- Experiment with new technologies to develop solutions where existing Google products cannot help.
