Cybersecurity Metrics Lead

About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.

Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.

Position Overview

The Cybersecurity Metrics Lead will help implement and manage security metrics across Zelis, security tools, and program efficiency.

The Cybersecurity Metrics Lead will support the information security department build and mature our security metrics program ensuring we align with industry best practices and frameworks. The position will oversee metrics creation, monitoring, and reporting across our cybersecurity practices including GRC, Cyber Defense, Architecture, IAM, and AI.

Responsibilities include:

• Support the cybersecurity metrics strategy and long range planning for metrics
• Establish metrics aligning with industry regulation
• Define technical metric targets and lead development efforts
• Manage the daily / weekly collection of metrics data and generate reports
• Support for monthly and quarterly executive dashboards
• Work across cybersecurity and IT operation departments to collect and enhance metrics reporting

The ideal candidate will have experience in the following areas:

• Operational experience working across multiple cybersecurity programs and capabilities
• Experience in a healthcare and / or financial technology company
• Experience working in a variety of compliance programs (NIST / ISO / HITRUST / PCI / etc).
• Familiarity with security tooling and platforms including GRC tooling and reporting
• Expertise in building dashboards aligning with industry best practices.

• Bachelors degree
• 4+ years experience leading security metrics program