As a Data Analytics Engineer, you will be responsible for analyzing and optimizing raw/metadata according to company requests, developing dashboards, KPIs, and metrics. You will identify new ways to leverage data to create value for users and provide insights to Product Managers, Sales, Customer Success, and Management through deep analysis and research. This role involves translating needs into solutions, coordinating resources, and collaborating with engineering teams to enhance product visibility, serviceability, and quality. You will also monitor customer environments, logs, and product metrics to alert about changes or issues, monitor production environments (on-prem and cloud), and automate tasks with R&D to implement a monitoring strategy for rapid feedback and diagnostics. Building relationships with other departments is key to ensuring high availability and superior performance for customers.