Data Engineer I/II - IN (Databricks) (Operations/ Support)
Job Summary
Job Description
The Data Engineer will be responsible for managing and operating various data platforms including Tableau, Tableau bridge server, Databricks, Dbt, SQL, SSRS, SSIS, AWS DWS, AWS APP Flow, and PowerBI. This role involves working closely with customers and team leads to manage and operate cloud data platforms. It requires strong problem-solving skills, the ability to research issues, identify root causes, and implement solutions using Databricks/AWS/Tableau documentation. The engineer must prioritize issues and multitask effectively. The role also includes troubleshooting incidents, managing knowledge bases, overseeing governance and change management, and handling user requests. A key aspect is acting as a point of contact for customers, managing communication, escalations, and coordinating with off-site resources.
Must have:
- Manage Tableau, Databricks, SQL
- Troubleshoot incidents and problems
- Read and write SQL and stored procedures
- Experience with AWS
- Configure and manage data solutions
- Excellent communication skills
Good to have:
- Experience with Tableau bridge server
- Experience with SSRS/SSIS
- Experience with AWS DWS
- Experience with AWS APP Flow
- Experience with PowerBI
- SQL Datawarehouse environment experience
6 skills required
Job Details
Job Profile : Data Engineer -I/II - IN (Operations/ Support)
Work Timings : 24x7 (IST)
Work Location : Remote
- The Data engineer is responsible for managing and operating upon Tableau, Tableau bridge server, Databricks, Dbt, SQL, SSRS, SSIS, AWS DWS, AWS APP Flow, PowerBI. The engineer will work closely with the customer and team lead to manage and operate cloud data platform.
- This role requires extensive problem solving skills and the ability to research an issue, determine the root cause, and implement the resolution; research of various sources such as Databricks/AWS/Tableau documentation that may be required to identify and resolve issues. Must have the ability to prioritize issues and multi-task.
- Requires a Bachelor’s degree in computer science or other related field plus 2-4 years of hands-on experience in configuring and managing Tableau/Databricks and SQL based data analytics solution. Experience with Tableau/Databricks and SQL Datawarehouse environment is desired.
- Good hands on Tableau, Tableau bridge server, Databricks, SSRS/ SSIS, AWS DWS, AWS APP Flow, PowerBI.
- Ability to read and write sql and stored procedures.
- Experience on AWS.
- Good hands on experience in configuring, managing and troubleshooting along with general analytical and problem solving skills.
- Excellent written and verbal communication skills.
- Ability to communicate technical info and ideas so others will understand.
- Ability to successfully work and promote inclusiveness in small groups.
- Troubleshooting incident/problem, includes collecting logs, cross-checking against known issues, investigate common root causes (for example failed batches, infra related items such as connectivity to source, network issues etc.)
- Knowledge Management: Create/update runbooks as needed / Entitlements
- Governance: Watch all the configuration changes to batches and infrastructure (cloud platform) along with mapping it with proper documentation and aligning resources.
- Communication: Lead and act as a POC for customer from off-site, handling communication, escalation, isolating issues and coordinating with off-site resources while level setting expectation across stakeholders
- Change Management: Align resources for on-demand changes and coordinate with stakeholders as required
- Request Management: Handle user requests – if the request is not runbook-based create a new KB or update runbook accordingly
- Incident Management and Problem Management, Root cause Analysis, coming up with preventive measures and recommendations such as enhancing monitoring or systematic changes as needed.
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