Database Engineer

Salesforce is the #1 AI CRM, seeking a Database Cloud Engineer to ensure the reliability, scalability, and performance of its vast cloud database infrastructure. This role involves powering one of the largest SaaS platforms, requiring a DevOps mindset and deep database expertise to architect and operate resilient, secure, and performant database environments across public cloud platforms like AWS and GCP. The engineer will collaborate globally to deliver innovative solutions and support mission-critical databases.

Must Have

• Minimum of 5+ years of experience as a Database Engineer or similar role
• Expertise in Database and SQL performance tuning in relational databases
• Broad and deep knowledge of at least 2 relational databases (Oracle, PostgreSQL, MySQL)
• Experience with cloud technologies: Docker, Spinnaker, Terraform, Helm, Jenkins, GIT
• Working knowledge of SQL and at least one procedural language (Python, Go, Java, C)
• Experienced with Production Incident Management / Root Cause analysis
• Experience with mission critical distributed systems service and 24x7x365 Database Production Infrastructure support

Good to Have

• Knowledge and hands-on experience with Postgres database
• Working knowledge of cloud platforms (AWS or GCP)
• Exposure to zookeeper fundamentals & Kubernetes
• Hands-on DevOps experience including CI/CD pipelines and container orchestration (Kubernetes, EKS/GKE)
• Cloud-native DevOps experience (CI/CD, EKS/GKE, cloud deployments)
• Familiarity with distributed coordination systems like Apache Zookeeper
• Deep understanding of distributed systems, availability design patterns, and database internals
• Monitoring and alerting expertise using Grafana, Argus, or similar tools
• Automation experience with tools like Spinnaker, Helm, and Infrastructure as Code frameworks
• Ability to drive technical projects from idea to execution with minimal supervision

Perks & Benefits

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program
• Benefits and resources to find balance
• AI agents to accelerate impact

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Data

Job Details

The #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future.

The CRM Database Sustaining Engineering Team deploys and manages some of the largest and most trusted databases in the world. Our customers rely on us to keep their data safe and highly available.

Check out our "We are Salesforce Engineering" video below

We are Salesforce Engineering

About the Position:

As a Database Cloud Engineer, you will play that kind of mission-critical role in ensuring the reliability, scalability, and performance of the vast cloud database infrastructure. You'll help power the backbone of one of the largest SaaS platforms in the world.

We're looking for engineers who bring a DevOps mindset and deep database expertise to architect and operate resilient, secure, and performant database environments across public cloud platforms (AWS, GCP). You’ll collaborate across systems, storage, networking, and applications to deliver cloud-native reliability solutions at massive scale.

The CRM Database Sustaining Engineering team is a fast-paced, dynamic, global team delivering and supporting databases & its cloud infrastructure to meet the substantial growth needs of the business. In this role, you will collaborate with other Application, Systems, Network, Database, Storage and other infrastructure Engineering teams in delivering innovative solutions in an agile, dynamic environment. You will be part of the Global Team and engage in 24*7 support responsibility within Europe. Being part of a global team, you will need to occasionally be flexible in your working hours to be in sync globally. You will also be investing yourself into cloud database running on cutting edge cloud technology & responsible for its reliability.

Job Requirements

• Bachelors in Computer Science or Engineering, or equivalent experience.
• A minimum of 5+ years of experience as a Database Engineer, or similar role is required.
• Expertise in Database and SQL performance tuning in one of the relational database.
• Knowledge and hands on experience with Postgres database is a plus
• Broad and deep knowledge of at least 2 relational databases, including Oracle, PostgreSQL & MySQL.
• Working knowledge of cloud platforms (such as AWS or GCP) is highly desirable and considered a strong asset.
• Experience with related cloud technologies: Docker, Spinnaker, Terraform, Helm, Jenkins, GIT, etc. Exposure to zookeeper fundamentals & Kubernetes is highly desirable.
• Working knowledge of SQL and at least one procedural language such as Python, Go, or Java, along with a basic understanding of C. A solid understanding of coding is highly preferred.
• Excellent problem-solving skills and Experienced with Production Incident Management / Root Cause analysis.
• Experience with mission critical distributed systems service, including supporting Database Production Infrastructure with 24x7x365 support responsibilities.
• Exposure to a fast pace environment with a large scale cloud infrastructure setup.
• Excellent speaking-listening-writing skills, attention to detail, proactive self-starter.

PREFERRED QUALIFICATIONS

• Hands-on DevOps experience including CI/CD pipelines and container orchestration (Kubernetes, EKS/GKE).
• Cloud-native DevOps experience (CI/CD, EKS/GKE, cloud deployments).
• Familiarity with distributed coordination systems like Apache Zookeeper.
• Deep understanding of distributed systems, availability design patterns, and database internals.
• Monitoring and alerting expertise using Grafana, Argus, or similar tools.
• Automation experience with tools like Spinnaker, Helm, and Infrastructure as Code frameworks.
• Ability to drive technical projects from idea to execution with minimal supervision.