Manager, Experience & Business Strategy, Lifesciences

As a Manager in Experience Strategy, you will oversee the delivery of innovative, data-driven strategies that help life sciences companies modernize how they engage healthcare professionals, patients, and payers. You’ll serve as the bridge between strategic design and operational execution—ensuring experience frameworks are actionable, measurable, and tightly aligned with client business objectives. This role combines strategic thinking, client engagement, and project leadership, guiding teams in translating insights into omnichannel strategies, managing delivery excellence, and supporting the growth of Beghou’s Experience Strategy practice.

Must Have

• Lead day-to-day delivery of client engagements
• Manage workstreams designing and implementing omnichannel experience strategies
• Collaborate with Associate Partners to define project scope, timelines, and deliverables
• Synthesize data and insights into actionable experience blueprints and activation roadmaps
• Facilitate client workshops and internal sessions
• Partner with analytics and data science teams for measurable success metrics
• Develop and deliver polished presentations
• Coach and mentor junior team members
• At least 8 years of experience in customer engagement, omnichannel strategy, or digital marketing
• Proven success leading cross-functional projects and managing client relationships
• Strong analytical and communication skills
• Experience translating insights into frameworks and strategic recommendations
• Familiarity with data platforms, CRM systems, and omnichannel orchestration tools
• Bachelor’s degree

Good to Have

• Advanced degree preferred

Perks & Benefits

• Comprehensive medical, dental, and vision insurance
• Life & AD&D coverage
• Disability insurance
• Lifestyle Wellness Account
• Generous PTO
• Company holidays
• Paid parental & bonding leave
• Flexible hybrid work policy
• 401(k) with employer match
• Tax-free commuter, health, and childcare accounts
• Performance bonuses
• Monthly phone stipend
• Employee discount program
• Mentorship
• Training
• Tuition reimbursement
• Charitable donation match

Beghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices.

Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes.

As a Manager in Experience Strategy, you will oversee the delivery of innovative, data-driven strategies that help life sciences companies modernize how they engage healthcare professionals, patients, and payers. You’ll serve as the bridge between strategic design and operational execution—ensuring experience frameworks are actionable, measurable, and tightly aligned with client business objectives.

This role combines strategic thinking, client engagement, and project leadership. You’ll guide teams in translating insights into omnichannel strategies, manage delivery excellence, and support the continued growth of Beghou’s Experience Strategy practice.

We'll Trust you to:

• Lead day-to-day delivery of client engagements, managing workstreams that design and implement omnichannel experience strategies.
• Collaborate with Associate Partners to define project scope, timelines, and deliverables that align to client goals.
• Synthesize data and insights into actionable experience blueprints and activation roadmaps.
• Facilitate client workshops and internal sessions to uncover customer needs and define requirements.
• Partner with analytics and data science teams to ensure measurable success metrics are embedded in strategy design.
• Develop and deliver polished presentations that translate complex findings into clear recommendations.
• Coach and mentor junior team members, fostering analytical rigor and storytelling skills.
• Contribute to building Beghou’s IP and internal knowledge base for Experience Strategy.

What you Bring:

• At least 8 years of experience in customer engagement, omnichannel strategy, or digital marketing—ideally within life sciences or consulting.
• Proven success leading cross-functional projects and managing client relationships.
• Strong analytical and communication skills, with an ability to bridge business and technology.
• Experience translating insights into frameworks and strategic recommendations.
• Familiarity with data platforms, CRM systems, and omnichannel orchestration tools.
• High comfort operating in fast-paced, collaborative consulting environments.
• Bachelor’s degree required; advanced degree preferred.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At Beghou, you'll join a highly collaborative, values-driven team where technical excellence, analytical rigor, and personal growth converge. Whether you're passionate about AI innovation, building commercialization strategies, or shaping the next generation of data-first solutions in life sciences, this is a place to make an impact!

Compensation and Benefits:

Beghou Consulting offers a competitive compensation package and a full complement of benefits, including the following:

Health & Wellness

We provide comprehensive medical, dental, and vision insurance, as well as life & AD&D coverage, disability insurance, and a Lifestyle Wellness Account to help you feel your best.

Work-Life Balance

Our generous PTO, company holidays, and paid parental & bonding leave help you recharge and be present where it matters most. With a flexible hybrid work policy, you’ll enjoy the balance of in-person collaboration and remote flexibility.

Financial Wellness

We invest in your future with a 401(k) and employer match, tax-free commuter, health, and childcare accounts, and performance bonuses. You’ll also receive a monthly phone stipend and access to an employee discount program.

Growth & Giving Back

Through mentorship, training, and tuition reimbursement, we help you grow your career while supporting causes you care about with a charitable donation match.

Culture & Values

Collaboration, innovation, and inclusion define us. Here, you’ll join a community that values your ideas and celebrates your impact.

Equal Opportunity Employer

We are committed to fostering an inclusive company culture that respects and promotes diverse backgrounds and points of view. We seek candidates who will add to our culture and support the company’s vision of a diverse, equitable, inclusive, and collaborative workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. We are proud to be an equal-opportunity employer. If you are excited about this role but do not meet 100% of the qualifications listed, we still encourage you to apply. You may be just the right candidate for this or other roles.

Must be legally authorized to work in the United States.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.