The DC Network Engineer will provide technical assistance to Cisco customers worldwide, ensuring high levels of customer satisfaction. This role involves troubleshooting hardware/software issues on Cisco Nexus switching platforms, applying analytical skills to resolve complex network problems, and configuring and troubleshooting Core, Distribution, and Access layer switches and networks. The engineer will also use lab setups to recreate and resolve customer issues, adapting to the severity of reported issues. The role requires expertise in Data Center Routing and Switching products, including Nexus 9K, 7K, 3K, and 5K/2K switches. This role will also be responsible for the overall health, performance, and scalability of the network, ensuring optimal performance and reliability.