Job Description
The DC Network Engineer will provide technical assistance to Cisco customers worldwide, ensuring high levels of customer satisfaction. This role involves troubleshooting hardware/software issues on Cisco Nexus switching platforms, applying analytical skills to resolve complex network problems, and configuring and troubleshooting Core, Distribution, and Access layer switches and networks. The engineer will also use lab setups to recreate and resolve customer issues, adapting to the severity of reported issues. The role requires expertise in Data Center Routing and Switching products, including Nexus 9K, 7K, 3K, and 5K/2K switches. This role will also be responsible for the overall health, performance, and scalability of the network, ensuring optimal performance and reliability.
Must Have:
- Expertise in Data Center Routing and Switching products.
- Troubleshooting hardware/software related issues on Cisco Nexus platforms.
- Analyze, configure, and troubleshoot network switches and networks.
Job Description -
We're seeking team members that are trained in Data Center Routing and Switching products as well as technologies. You will provide support for Nexus 9K, Nexus 7K, 3K, 5K/2K suite of switches (both hardware and software).
Key Skills :-
- A technical expert providing technical assistance to Cisco customers located world-wide, while maintaining the highest levels of customer happiness.
- Assist customers in troubleshooting hardware/software related issues on various Cisco Nexus switching platforms.
- Applies analytical skills and technical knowledge to resolve product and network problems of moderate to high complexity.
- Analyse, configure and troubleshoot Core, Distribution, Access layer switches and networks.
- Effectively utilizes the moderate to complex lab setups to recreate and resolve customer found issues.
- Highly adaptable and sensitive to customer reported issues according to its severity.
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