Design Lead - AI Design & Concepting

Job Category

Marketing & Communications

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Global Creative team within Marketing is responsible for our brand and marketing creative. From building brand awareness campaigns to designing experiences like Dreamforce, our multi-faceted team does it all. We are a collection of thinkers, makers, and doers whose sole purpose is to bring the brand to life across our incredible portfolio of work.

As a partner to cross-functional teams across the company, we tie our goals to our most important initiatives—driving toward shared KPIs, strategies, and processes to unify and push the brand and business forward.

About this role

Imagine if… creatives didn’t have to say “Imagine if” when selling their work. Too often, ideas live flat in a keynote or a Figma file, requiring stakeholders to envision the final impact. We believe in transforming “Imagine if” into “Watch this” —because seeing is believing. And this role will help us to do just that.

Sitting at the intersection of design and technology, this role partners closely with our global creative leaders to transform conceptual ideas into inspiring, tangible experiences. In collaboration with the Animator Storyteller - AI, you’ll bring vision to life—whether through motion, 3D environments, prototypes, or other immersive formats— helping to reimagine event experiences, jumpstarting advertising concepts, unlocking bold new ways to pitch ideas to our leaders, and more. If they can dream it, you can make it.

As a meticulous craftsperson, you’ll bring an exceptional eye for design detail, a deep understanding of brand systems, and the ability to translate brand principles into every visual touchpoint—ensuring each asset not only represents the best of us, but also showcases our brand in fresh, inspiring ways that energize our marketing and brand engine. No matter how quick the turnaround, your work reflects the highest standards of design excellence and consistency.

As a self-starter, you will thrive in a fast-paced, high-pressure environment, can adapt to shifting priorities, and excel when faced with ambiguity. You’ll be a proactive self-starter—someone who takes initiative, leans forward, and can deliver exceptional work with little direction.

This role is in-office in San Francisco 4 days a week.

What you will do

• Bring creative concepts to life — transforming ideas into compelling visual and experiential outputs
• Partner with AI lead and creative leads to rapidly prototype, animate, and visualize concepts for internal and executive presentations, videos, and pitches
• Develop storytelling that pulls concept art off the page, building immersive experiences that inspire action
• Act as a bridge between creative ideation and technical execution, translating for both creative teams and business stakeholders
• Experiment with and implement AI-driven tools and techniques (Runway, Midjourney, etc.) to accelerate concept realization
• Support creative selling motions to executives and other stakeholders with polished, high-impact deliverables
• Design across a wide range of mediums (web, social, email, print, environmental, presentations) with consistency and craft
• Translate abstract brand strategy into clear, beautiful visual design that resonates globally
• Collaborate with creative leads to create cohesive marketing executions
• Refine layouts, typography, color, and hierarchy in executions to ensure clarity, usability, and brand consistency across concepts

What experience you have

• BA/BFA in Design, Art, or a related field (or equivalent experience)
• 8+ years of creative experience in-house or agency, ideally within a design-forward, brand-driven environment
• Strong portfolio demonstrating conceptual design, storytelling, and execution across mediums (digital, motion, 3D, experiential)
• Deep expertise in core design tools (Adobe Creative Suite, Figma, Keynote/PowerPoint)
• Proficiency in creative AI tools and emerging design technologies; Runway, Veo3 and Midjourney experience a plus
• Motion/film experience strongly preferred
• Exceptional ability to translate creative vision into visual/motion outputs that resonate with both creatives and executives
• Strong background in design and systems thinking
• Experience creating scalable design frameworks that empower global teams to deliver on-brand creative
• Demonstrated ability to design for both digital (web, email, social) and physical (print, environmental, event) formats
• Understanding of accessibility standards and inclusive design best practices
• Track record of elevating creative work with meticulous attention to craft and detail
• Proven track record of rapid prototyping and creative problem-solving under tight timelines
• Ability to work in fast-paced, high-pressure environments with shifting priorities
• Thrives in ambiguous situations, working with little direction while maintaining high quality
• Outstanding presentation and communication skills

Why you are excited about this role

• You thrive at the intersection of creativity and technology
• You love turning abstract ideas into visually stunning, tangible experiences
• You work well under pressure and can adapt quickly to changing priorities
• You take initiative and lean forward, even in moments of uncertainty

Why we are excited about you

• You’re an inspired, positive creative force who always brings fresh ideas to the table
• You have “Yes, and…” energy—pushing ideas forward rather than shutting them down
• You’re a fast learner who can shift seamlessly between design, motion, and technical problem-solving
• You see constraints as creative opportunities

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $169,600 to $233,200.