Manager/Sr. Manager of Engineering - Omnichannel Inventory

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Job Category

Software Engineering

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Omnichannel Inventory (OCI) team manages a high-scale Inventory service, which is integral to core Commerce products like Order Management System (OMS), B2C, and B2B. We are looking for an engineering leader who is skilled in creating structure, fostering creativity, and ensuring the long-term well-being and effectiveness of their team.

What You'll Do (Key Responsibilities)

You will be responsible for leading and guiding a high-performing, distributed engineering team to ensure consistent, high-quality, and on-time delivery. This includes:

• People Management: Hiring, onboarding, professional development, and cultivating a psychologically safe and supportive team environment.
• Team Leadership: Clearly articulating the team's vision, aligning goals with departmental/company strategy, acting as the agile scrum coach, and driving the team toward concrete action.
• Project Execution: Planning and overseeing engineering workstreams, managing project processes (tools, methodologies), and removing roadblocks.
• Stakeholder Partnership: Building strong relationships and communicating effectively with engineering teams, peer managers, and Product Management to understand customer needs and conceive creative solutions.
• Operational Health: Maintaining system quality and reliability, and participating in the manager on-call rotation.

Required Experience & Skills

• 3+ years managing service-based software engineering teams.
• 1+ years managing distributed teams.
• Experience managing teams operating and maintaining a web-scale platform in the cloud (e.g., AWS), including containerized applications (e.g., Kubernetes, Docker).
• Technical background (software engineering (Java or C#) or systems infrastructure) with a deep understanding of the needs of software engineers.
• Exceptional ability to eliminate ambiguity and provide clear direction.
• Proven skill in establishing effective boundaries and shared context across teams.
• Strong focus on team and self-improvement and creating opportunities for growth.
• Excellent communication and collaboration skills across diverse, distributed groups.
• Education: A related technical degree required.

Unleash Your Potential

When you join, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at , we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $172,000 to $276,100.

For Massachusetts based roles, the base salary hiring range for this position is $157,600 to $253,000.