Desktop Engineer - L2

undefined ago • All levels • Software Development & Engineering

Job Summary

Job Description

This role focuses on delivering post-sales software services to local accounts, handling various queries, and preventing issues through proactive monitoring. The Desktop Engineer - L2 ensures high customer satisfaction by promptly addressing requirements and resolving problems. Responsibilities include troubleshooting IT infrastructure, adhering to standards, supporting operational plans, and performing tasks under supervision. This role is crucial for maintaining efficient IT operations and client satisfaction.
Must have:
  • Deliver tailored post-sales software services to local accounts
  • Respond to a range of queries
  • Utilize proactive monitoring for issue prevention
  • Maintain high customer satisfaction by addressing requirements and resolving issues promptly
  • Troubleshoot IT infrastructure problems
  • Adhere to standards
  • Support operational plans
  • Perform assigned tasks under supervision

Job Details

Description -

This role is responsible for delivering tailored post-sales software services to local accounts, responds to a range of queries, and utilizes proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly. The role troubleshoots IT infrastructure problems, adheres to standards, supports operational plans, and performs assigned tasks under supervision. Disclaimer This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Services

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Chennai, Tamil Nadu, India

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Software Development & Engineering Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it.

Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so.

We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.

Hyderabad, Telangana, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Hyderabad, Telangana, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Tlaquepaque, Jalisco, Mexico (On-Site)

Bengaluru, Karnataka, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

View All Jobs

Get notified when new jobs are added by HP

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug