Development Director Live Ops (Temporary)

6 Minutes ago • 5 Years + • $119,600 PA - $167,300 PA

Job Summary

Job Description

We are Full Circle, and we're all about having fun and making great games that people want to play with their friends. As the developers of Skate™, we are set to provide an experience that embraces and builds upon everything our community found special about the previous games. We believe in creating an inclusive world inside and outside of our games for our players and our team. We are looking for an experienced, motivated Development Director to join the Skate team, with a focus on Live Operations. You will report to the Development Director II and play a key role in delivering ongoing content, features, and support for our live game.
Must have:
  • Lead and manage cross-disciplinary live operations team.
  • Own live operations strategy and schedule.
  • Analyze live game data, KPIs, and player feedback.
  • Develop and refine incident response and risk mitigation processes.
  • Collaborate with stakeholders for player engagement and retention.
  • Foster continuous improvement through post-mortems and data-driven iteration.
  • Identify and mitigate risks related to live service delivery.
  • Coordinate with partners and internal stakeholders.
  • Manage resource allocation, budgets, and team capacity.
  • Organize and facilitate Agile ceremonies.
  • Champion a player-first mindset and inclusive team culture.
  • 5+ years project management, production, or team leadership in game development.
  • At least 2 years focused on live game or live service operations.
  • Experience in strategic planning, resource management, cross-functional leadership.
  • Bachelor's degree or equivalent professional experience.
  • Strong understanding of Agile and Waterfall methodologies.
  • Experience engaging and motivating remote and hybrid teams.
  • Excellent communication, organizational, and problem-solving skills.
  • Data-driven with ability to translate analytics into strategies.
Good to have:
  • Passion for games and delivering outstanding player experiences.
Perks:
  • Vacation (3 weeks per year to start)
  • 10 days per year of sick time
  • Extended health/dental/vision coverage
  • Basic life insurance
  • Healthcare coverage
  • Mental well-being support
  • Retirement savings
  • Paid time off
  • Family leaves
  • Complimentary games

Job Details

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

WE MAKE FUN...FUNNER.

We are Full Circle, and we're all about having fun and making great games that people want to play with their friends. As the developers of Skate™, we are set to provide an experience that embraces and builds upon everything our community found special about the previous games. We believe in creating an inclusive world inside and outside of our games for our players and our team.

We are looking for an experienced, motivated Development Director to join the Skate team, with a focus on Live Operations.

You will report to the Development Director II and play a key role in delivering ongoing content, features, and support for our live game.

Duration: 12 months

Responsibilities:

  • Lead and manage a cross-disciplinary team, including software engineers, Quality Verification, Live Ops Specialists, and other production staff, with a focus on live operations.
  • Own the live operations strategy and schedule, ensuring on-time delivery of updates and content while maintaining quality, collaboration, and communication.
  • Analyze live game data, KPIs, and player feedback to inform decision-making and optimize the player experience.
  • Develop and refine incident response and risk mitigation processes for live service outages or critical issues, ensuring rapid resolution and clear directives.
  • Collaborate with producers, product managers, and other stakeholders to drive ongoing player engagement and retention.
  • Foster a culture of continuous improvement through post-mortems and data-driven iteration.
  • Identify and mitigate risks related to live service delivery, uptime, and player experience.
  • Coordinate with partners and internal stakeholders to ensure seamless live operations.
  • Manage resource allocation, budgets, and team capacity to support live operations priorities and long-term objectives.
  • Organize and facilitate Agile ceremonies (planning, scrum, sprint retrospectives) to support continuous improvement and delivery.
  • Champion a player-first mindset and foster an inclusive, innovative, and growth-oriented team culture.

Qualifications:

  • 5+ years of project management, production, or team leadership experience in game development, with at least 2 years focused on live game or live service operations.
  • Demonstrated experience in strategic planning, resource management, and cross-functional team leadership.
  • Bachelor's degree or equivalent professional experience.
  • Strong understanding of project management methodologies, including Agile and Waterfall.
  • Experience engaging and motivating remote and hybrid teams in an evolving environment.
  • Excellent communication, organizational, and problem-solving skills.
  • Data-driven with the ability to translate analytics and player feedback into actionable strategies.
  • Passion for games and delivering outstanding player experiences.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

  • British Columbia (depending on location e.g. Vancouver vs. Victoria) *$119,600 - $167,300 CAD

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Vancouver, British Columbia, Canada

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Vancouver, British Columbia, Canada (Hybrid)

Wisconsin, United States (Remote)

Vancouver, British Columbia, Canada (Hybrid)

Vancouver, British Columbia, Canada (Hybrid)

Vancouver, British Columbia, Canada (Hybrid)

Vancouver, British Columbia, Canada (Hybrid)

Los Angeles, California, United States (Hybrid)

Redwood City, California, United States (Hybrid)

Birmingham, England, United Kingdom (Hybrid)

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia (Hybrid)

View All Jobs

Get notified when new jobs are added by Electronic Arts

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug