Digital Operation Executive

What you'll do:

• Handles the Digital Supply Chain of Sony Music Entertainment Malaysia, which covers all activities from product registration, ingestion, working with all local Partners / Distributors / JV Partners, etc.
• Delivers weekly Digital Products (audio and video) to Digital Service Providers (DSPs)
• Assist in the digitisation of Domestic Catalogue songs:-
  • Liaising with Third-parties on pending assets copyrighted to SME
  • Ingest, schedule, and fingerprint the Digital Products as per usual
• Have calls with the WNS team about GRPS, and all back-end operations-related issues. 
• Assisting in updates the SOPs and checklists of Digital Ingestion for all departments to adhere to for smooth and timely delivery of all Products.
  • Compiling and converting assets into a downloadable link for each DSP
  • Creating a watermarked audio for our DSPs review of our upcoming releases 
• Pitch local tracks through the MCN Channel & Loudspeaker, catalog specific.
• Onboard the artists onto their VEVO channel, Apple Music, and Spotify Artist Page and green list their account and YouTube OAC & VEVO Merge requests when needed, catalog specific.
• Health check on optimization and digitization of catalogue assets.
• In charge of adding video descriptions, submitting requests to add merch cards, closed captions, and end screens, and submitting requests for YouTube video countdown/watch page activation. 
• Ensures SMEMY’s YouTube Channel & playlist and Apple Music playlists are updated, catalog specific. (FILTR Playlist)
• Assists the team in solving operations issues when required (for example, DSP mapping issue, YouTube video/ Social Postings blockage issue, etc.) 

Who you are:

• Bachelor’s degree in multi-media, music business, digital business, business management or any related field is preferred
• At least 2 years of work experience, data entry experience is beneficial.
• Good written and oral communication skills in both Malay and English, Mandarin is a plus.
• Must be able to adapt to changes readily, whether in job responsibilities or the work environment, which might include, but not limited to, working under pressure, and possibly long hours occasionally, and have the ability to be flexible in adapting to re-prioritized tasks.
• Extremely detail-oriented and organized, capable of developing and keeping to a project timeline, as well as proactive in solving issues and keeping the team(s) updated accordingly.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day
• A modern office environment designed for you, empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
• Annual leave, medical leave, annual home leave tickets for employee and spouse, and medical insurance.

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

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