Director of Digital Workplace Technology Services

2 Minutes ago • All levels

Job Summary

Job Description

The Director of Digital Workplace Technology Services leads strategic planning, delivery, and management of Microsoft 365 services and unified endpoint management across the organization. This pivotal role drives efficiency, collaboration, and productivity by ensuring secure, reliable, and optimized M365 tools and endpoint devices. The director will oversee deployment, adoption, and optimization of the M365 suite, manage UEM platforms, and enhance organizational productivity through technical expertise and user-centric service delivery.
Must have:
  • Bachelor’s degree in IT, Computer Science, or related field.
  • Strong experience in IT service delivery, M365, and endpoint management.
  • Expertise in M365 suite (Exchange Online, Teams, SharePoint, OneDrive, Power Platform).
  • Expertise in Unified Endpoint Management platforms (Microsoft Endpoint Manager, Intune, Jamf, VMware Workspace ONE).
  • Proven track record of delivering enterprise-wide M365 solutions.
  • Deep understanding of M365 architecture, licensing, and security.
  • Strong leadership skills, with experience managing cross-functional teams.
  • Excellent communication and stakeholder management skills.
  • Experience with project management methodologies (Agile, Waterfall).
  • In-depth understanding of endpoint security, compliance, and lifecycle management.
  • Strong knowledge of endpoint operating systems (Windows, macOS, iOS, Android) and management.
Good to have:
  • Master’s degree in Information Technology, Computer Science, or a related field.
Perks:
  • Medical assistance extendable to dependents (spouse and children).
  • Dental assistance extendable to dependents (spouse and children).
  • Profit sharing.
  • Private pension.
  • Food policy according to location.
  • Parking policy or transport voucher.
  • Life insurance.
  • Employee Assistance Program: psychological, legal, financial, and social assistance.
  • Headspace – mental health application.
  • Christmas card or basket for employees according to location.
  • Christmas gift for children up to 11 years old.
  • Extended maternity leave.
  • Program for Pregnant Women and Babies.
  • Language incentive policy.
  • Mentoring programs and access to training platform.

Job Details

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

This position is for working in a hybrid format.

Who will you be working with?

In this role, you will be working with a global team. The Director of Digital Workplace Technology Service plays a pivotal role in empowering organizational success through the innovative use of Microsoft 365 technologies, driving efficiency, and enabling collaboration at scale and ensuring the organization’s endpoints are secure, reliable, and optimized for productivity, enabling a modern and efficient workforce.

How will you make a difference?

The Director of Unified Endpoint Management (UEM) & M365 Services is responsible for leading the strategic planning, delivery, and management of Microsoft 365 (M365) services and endpoint device management across the organization. This role ensures the efficient deployment, adoption, and optimization of the M365 suite, including collaboration, communication, and productivity tools as well as a seamless and secure experience for end users while enabling business productivity through the efficient deployment, configuration, and lifecycle management of devices, applications, and related technologies. The ideal candidate combines strategic vision, technical expertise, and leadership skills to enhance organizational productivity and innovation through M365 solutions and a focus on user-centric service delivery.

What do we want to know about you?

  • Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree preferred).
  • Strong experience in IT service delivery, managing M365 and endpoint management or similar enterprise productivity solutions.
  • Strong expertise in the M365 suite, including Exchange Online, Teams, SharePoint, OneDrive, and Power Platform, Unified Endpoint Management platforms, such as Microsoft Endpoint Manager, Intune, Jamf, or VMware Workspace ONE
  • Proven track record of delivering enterprise-wide M365 solutions that drive business outcomes.
  • Deep understanding of M365 architecture, licensing models, and security capabilities.
  • Strong leadership skills, with experience managing and mentoring cross-functional teams.
  • Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business value.
  • Experience with project management methodologies (e.g., Agile, Waterfall) and tools.
  • In-depth understanding of endpoint security, compliance, and lifecycle management.
  • Strong knowledge of endpoint operating systems (Windows, macOS, iOS, Android) and their management requirements.

What will your typical day look like?

  • Lead the strategic planning and execution of M365 and Unified Endpoint Management (UEM) initiatives, ensuring alignment with business and IT goals.
  • Oversee the full lifecycle of M365 services, including deployment, upgrades, integrations, and performance optimization across tools like Teams, SharePoint, and Power Platform.
  • Manage the design, deployment, and operations of UEM platforms (e.g., Intune, Workspace ONE), ensuring secure and efficient device provisioning and compliance.
  • Drive automation and efficiency through scripting, PowerShell, and integration with other IT systems to streamline endpoint and M365 operations.
  • Establish governance frameworks and collaborate with cybersecurity teams to enforce security policies, regulatory compliance, and data protection across M365 and endpoints.
  • Promote user adoption of M365 tools through training programs, self-service resources, and change management strategies, measuring impact and ROI.
  • Lead and mentor cross-functional teams, manage vendor relationships, and optimize licensing and technology investments to maximize value.
  • Continuously evaluate emerging technologies and trends to drive innovation in endpoint management and M365 usage, enhancing productivity and collaboration.

Benefits

  • Medical assistance extendable to dependents (spouse and children).
  • Dental assistance extendable to dependents (spouse and children).
  • Profit sharing.
  • Private pension.
  • Food policy according to location.
  • Parking policy or transport voucher.
  • Life insurance.
  • Employee Assistance Program: psychological, legal, financial, and social assistance.
  • Headspace – mental health application.
  • Christmas card or basket for employees according to location.
  • Christmas gift for children up to 11 years old.
  • Extended maternity leave.
  • Program for Pregnant Women and Babies.
  • Language incentive policy.
  • Mentoring programs and access to training platform.

#LI-IM1

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

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About The Company

Want to move the world? Want to innovate and bring that innovation to life? At Wabtec, we are in the business of realizing potential – that of the transportation industry, and yours! Drawing on nearly four centuries of collective success across the vibrant portfolios of Wabtec, GE Transportation and Faiveley Transport, we offer employees hands-on opportunities all over the world to shape the future of transportation – as well as their own. Wabtec is focused on performance that drives progress, leveraging our digital expertise, technological innovation, and world-class manufacturing and services to create transportation solutions that move and improve the world. Along with our industry-leading portfolio of products and solutions for the rail and transit industries, Wabtec is a leader in mining, marine, and industrial solutions.

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