Director, Professional Services - IAM/IGA Practice

Saviynt

| Chicago, Illinois, United States (On Site) | Full Time | 4 months ago
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Job Summary

Saviynt is seeking a Director, Professional Services specializing in IAM/IGA Practice. The primary objective is to lead and deliver customer projects, ensuring exceptional outcomes through in-depth technical expertise and implementation support. This role demands leadership, vision, and strategic growth for the Identity Security Community, focusing on high-quality, profitable service engagements and fostering trusted advisor relationships. Key responsibilities include managing critical consulting metrics like utilization, profitability, revenue growth, and customer satisfaction. The director will guide solution design, make technology decisions, promote best practices, ensure adherence to architectural standards, and provide technical leadership throughout the SDLC.

Must Have

  • Leadership experience implementing Identity Access or Identity Governance solutions.
  • Strong working experience in IAM Domain with at least three end-to-end project deliveries.
  • 3-5 years of consulting management experience.
  • Proven experience in a leadership role with people management.
  • Demonstrated success in building and scaling Professional Services functions.
  • In-depth knowledge of project management methodologies.
  • Strong working experience on microservices.
  • Strong experience leveraging design, architecture, and integration patterns.
  • Excellent communication & stakeholder management skills.
  • Ability to perform cost-benefit analysis.
  • Ability to work independently and as part of a team.
  • Ability to estimate implementation efforts.

Perks & Benefits

  • Competitive total rewards package
  • Learning and tremendous opportunities to grow and advance
  • Discretionary bonus plan
  • High-growth environment
  • Challenging yet rewarding work
  • Welcoming and positive work environment
  • Dynamic environment

Job Description

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.

The primary objective of this role is to lead and deliver customer projects ensuring exceptional outcomes. The Professional and Expert Services teams at Saviynt provide partners and customers with in-depth technical expertise and implementation support to guarantee success.

As Director, you will drive leadership, vision, and strategic growth for the Identity Security Community. This role focuses on delivering high-quality, profitable service engagements that foster trusted advisor relationships with clients. Key responsibilities include managing critical consulting metrics such as utilization, profitability, revenue growth, and customer satisfaction within the Identity Governance organization.

WHAT YOU WILL BE DOING

    • Understand the business context and lead the solution design
    • Responsible for technology choices and decisions
    • Promote architectural and development best practices
    • Ensure projects are designed within approved architectural standards
    • Lead design reviews and implement best design principles
    • Provide technical leadership in all aspects of SDLC, including system analysis, design, development, testing, and deployment
    • Demonstrates ability to bring in a fresh perspective, Generates new and imaginative ideas/ approaches
    • Facilitating the development process and operations
    • Identifying setbacks and shortcomings
    • Defining and Enforcing (Training & Review) the Architecture standards and guidelines
    • Guiding the implementation team
    • Contributing towards practice development tasks related to Trainings and SOW validation

WHAT YOU BRING

    • Must have leadership experience implementing Identity Access or Identity Governance solutions integrating with critical applications and infrastructure
    • Must have strong working experience in IAM Domain involving minimum three end to end IAM project delivery
    • 3-5 years of consulting management experience leading people to support customer satisfaction and understanding key consulting business metrics
    • Proven experience in a leadership role, with a strong background in people management.
    • Demonstrated success in building and scaling Professional Services functions.
    • In-depth knowledge of project management methodologies and practices.
    • Strong working experience on microservices
    • Strong experience leveraging design, architecture, and integration patterns
    • Excellent communication & stakeholder management skills
    • Ability to do a cost benefit analysis of assigned projects
    • Ability to work independently and as part of a team
    • Ability to estimate the implementation efforts
$220,000 - $250,000 a year
We offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career. At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and final compensation decisions are dependent on many factors including, but are not limited to location; skill sets; experience and training; licensure and certifications; and other relevant business and organizational needs. A reasonable estimate of the current range is $220,000 - $250,000 annually.

You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

If required for this role, you will:
Complete security & privacy literacy and awareness training during onboarding and annually thereafter
Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work that directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

9 Skills Required For This Role

Team Management Revenue Growth Account Management Communication Leadership Talent Acquisition Software Development Lifecycle Sdlc Incident Response Microservices