Director, Real-Time Platform Transformation – Product Lead

Role Overview

LSEG is embarking on a major, multi-year transformation of its Real-time collections and distribution platform. The goal of this initiative is to position this core capability, that sits at the heart of the LSEG Data & Analytics division, for future growth and to take advantage of new technology capabilities as they mature.

The Director, Real-Time Platform Transformation – Product Lead is a senior leadership role within the Data & Feeds division. Working hand in hand with their Engineering counterpart, the individual will be responsible for driving the transformation and delivery of the Real-Time platform. This role will lead the product delivery of functional and non-functional requirements across all workstreams, ensuring alignment with the strategic ‘north star’ vision for platform flexibility, performance, scalability, timeliness, and usage.

This individual will bring a blend of technical, strategic and business acumen to the role, acting as the Voice of the Customer, ensuring the core Platform build is positioned to support customer migrations, communication strategies (both internally and externally with the ability to tailor appropriately to technical experts and c-suite levels), and ensuring the needs of customers and LSEG consumers of Real-Time are embedded in every stage of the transformation. The role also includes delegated authority for oversight across the workstreams, ensuring governance, risk management, and delivery excellence are at the forefront.

Key Responsibilities

Strategic Delivery Leadership

• Own and drive delivery of both functional and non-functional KPIs across the Real-Time platform transformation.
• Ensure all workstreams align with the defined ‘north star’ capabilities: performance, scalability, timeliness, and improved telemetry.
• Translate strategic goals into actionable delivery plans and measurable outcomes.
• Act as the arbitrator of priority calls and key decisions.

Voice of the Customer

• Lead the definition and execution of customer migration and communication strategies.
• Act as the primary advocate for customer experience throughout the transformation lifecycle.
• Ensure customer feedback loops are embedded into platform design and delivery.

Governance & Oversight

• Provide delegated authority and oversight across D&F workstreams.
• Ensure delivery governance, risk mitigation, and issue resolution are effectively managed.
• Represent transformation progress and risks to senior leadership and stakeholders.

Cross-Functional Collaboration

• Partner with Engineering, Product, Operations, and Commercial teams to ensure cohesive delivery.
• Champion cross-functional alignment and accountability across all transformation initiatives.
• Support the development of tooling, automation, and telemetry to monitor delivery performance.

Key Measures of Success

• Achievement of platform transformation KPIs & OKRs.
• Successful execution of customer migration plans with minimal disruption.
• Demonstrated alignment of all workstreams to the strategic capabilities.
• Reduction in delivery risks and improved governance maturity across D&A.
• Strict cost/programme management resulting in delivery to budget and timelines.

Desirable Skills/knowledge

• 15+ years experience in a relevant industry.
• People Leader experience.
• A track record of managing complex, multi-year transformation programmes, coordinating multiple 3rd parties towards a common set of business outcomes.
• Experience in supporting, developing or selling as-a-Service Private & Public Cloud based product offerings.
• Financial market data provider/aggregator competitive content and product knowledge.
• Proven and relevant experience in technical product and program management.
• Experience in full software development life cycle using industry standard methodologies such as agile, iterative and waterfall.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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