Director, Sales Operations
Job Summary
Job Description
- 8-10+ years in Sales Operations, Revenue Operations, or Strategy
- 3+ years managing teams
- Proven track record supporting B2B SaaS sales in global organizations (APAC, Japan, EMEA)
- Experience building and leading teams for transformational projects
- Strong cross-functional leadership and stakeholder influence
- Bias for action and comfort with ambiguity
- Experience in high-growth SaaS environments
- Experience supporting channel or reseller sales in JAPAC or EMEA
6 skills required
Job Details
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for a Director of Sales Operations to lead our International Sales Ops function. This is a unique opportunity to join a high-growth B2B SaaS company and help scale operations across EMEA, Japan, and APAC. You’ll manage teams based in London, Tokyo, and Singapore and serve as a strategic partner to Sales, Finance, and other key stakeholders. Your work will shape Figma’s GTM expansion across our international sales org and ensure operational excellence as we grow. The ideal candidate is a thoughtful leader with a strong analytical foundation and deep experience in these regions.
This is a full-time role based in our London office.
What you'll do at Figma:
- Lead the International Sales Operations function across APAC, Japan, and EMEA, providing strategic and operational support to regional Sales teams
- Manage and develop a growing team, including two analysts, with future potential to expand regional coverage
- Own regional forecasting, performance management, territory planning, and quota execution, ensuring consistency with global standards while addressing local needs
- Partner with GTM Strategy, BizOps, Partnerships, and Finance to evaluate new market opportunities, support international expansion, and influence strategic decisions
- Collaborate with Sales Systems and Enablement to scale systems, workflows, and tooling tailored to each region
- Provide leadership, structure, and operational discipline to improve sales accountability and execution
We’d love to hear from you if you have:
- 8-10+ years of experience in Sales Operations, Revenue Operations, or Strategy, with at least 3+ years managing teams
- A proven track record of supporting complex B2B SaaS sales motions in global organizations, ideally across APAC, Japan, and EMEA
- Experience building and leading teams that drive transformational projects and deliver proactive, strategic insights
- Strong cross-functional leadership skills and the ability to influence senior stakeholders across Sales, Strategy, Finance, and Systems
- A bias for action, comfort with ambiguity, and the ability to balance global priorities with local execution
While it’s not required, it’s an added plus if you also have:
- Prior experience working in high-growth SaaS environments with evolving org structures and international expansion initiatives
- Experience supporting channel or reseller sales in JAPAC or EMEA markets
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.
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About The Company
Figma is a collaborative web application for interface design, with additional offline features enabled by desktop applications for macOS and Windows
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