Director, Sales Operations

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
 

How You'll LEAD:

Universal Production Music (UPM), a leading provider of production music for use in television, film, advertising, and interactive media is seeking a qualified Director Sales Operations to be based in its Santa Monica, CA Headquarters. This sales strategy and finance-focused position will help develop and monitor the sales budget for the UPM US Partnerships and Licensing team, spearhead the creation of team sales goals, track overall performance, manage the support staff, and ensure adherence to necessary licensing and invoice collection controls. This position will report-to and work closely with the VP Partnerships and Licensing (VP) and the Executive Vice President of Global Operations (EVP). This position will be physically in-office three days per week.

How you'll CREATE:

• Collaborate with UPM leadership and UMPG Finance to create the annual financial plan for the US market.
• Spearhead the creation of team sales goals and track monthly/quarterly results for the VP.
• Monitor the sales team pipeline with a strong focus on new business and upcoming license renewals- tracking sales dashboards in Company’s CRM to ensure account executives are meeting daily responsibilities. Report any areas of concern to the VP.

• Collaborate with VP on monitoring pricing metrics to ensure UPM remains competitive in the market.
• Conduct performance one-on-ones with music licensing account executives for status updates on key business targets. Report any areas of concern to the VP.
• Manage the sales support staff on daily responsibilities, particularly those involving invoice collections, in order to drive down the total of delinquent client payments.
• Liaise with EVP to ensure licensing controls are met with the aid of the UPM contracts team.
• Ad hoc reporting projects as assigned by VP or EVP.

Bring your VIBE:

• At least 5 years of experience in a sales strategy and finance background.
• Experience with setting and managing sales goals.
• Music industry or music licensing experience a plus, but not required.
• Strong time management and communication skills amongst various teams.
• Ability to multitask in deadline-driven environments and adjust priorities accordingly.
• Proficiency with MS Excel and CRM tools (e.g., Salesforce, MS Dynamics, etc.)
• Bachelor's degree

Perks Playlist:

• Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit

• Comprehensive medical, dental, vision, and FSA options, as well as:

  • 100% coverage for out-patient mental health services

  • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

  • A lifetime fertility support allowance of $30,000 to plan participants

  • Student Loan Repayment Assistance and Tuition Reimbursement

  • 100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation

• Variety of ways to prioritize much-needed time away from work including:

  • Flexible Paid Time Off (PTO) for exempt employees

  • 3-weeks PTO for non-exempt employees

  • 2-weeks paid Winter Break

  • 10 Company Holidays (including Juneteenth and Wellbeing Day)

  • Summer Fridays (between Memorial Day and Labor Day)

  • Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

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Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.