DU Head

2 Months ago • All levels • $122,000 PA - $185,000 PA

Job Summary

Job Description

The DU Head will be responsible for driving a portfolio of projects/programs for a specific client, ensuring optimal resource allocation, cost management, and customer satisfaction. The role involves planning and managing program and delivery, ensuring deliverables meet time, cost, and quality standards. This individual will support business development to generate further opportunities with the existing client, foster customer engagement, and provide leadership for the team. The DU Head will also be responsible for process improvement and organizational initiatives to ensure alignment with company goals. They will collaborate with teams across the organization to ensure customer satisfaction and project success.

Must have:

Plan for Program and Delivery Management.
Support business development activities.
Ensure customer engagement and satisfaction.
Guide, manage, develop, and engage the team.
Anchor process improvement and organizational initiatives.

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Job Details

Job description:

About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.
Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

DU Head 1 (Client Specific)

Job Summary
To drive the portfolio of projects/program for an identified client through optimum mix of resource within the given cost and margin and provide customer satisfaction that complies with the quality and delivery parameters

Key Responsibilities
1. To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of time| cost and quality are met
2. To support business development activities to source further business from the existing client
3. To ensure customer engagement / satisfaction and referenceability
4. To guide, manage, develop and engage the team
5. To anchor process improvement/compliance and other organizational initiatives