Employee Relations and Labor Relations Manager (Quebec and Maritimes)

Company Description

Salary: 85-95k

Our Human Resources team is looking for an HR Manager for Eastern Canada.

Hybrid work policy: 2 days a week in the office.

At Sodexo, our goal is to create a better everyday for everyone to build a better life for all. As a world leader in services that improve Quality of Life, we are present in 55 countries and serve over 100 million consumers every day through our unique combination of on-site catering and FM services, benefits and rewards services, and personal and home services.

Sodexo is looking for an Employee Relations and Labor Relations Manager for the provinces of Quebec and the Maritimes. You will be the first point of contact for all human resources and labor relations issues at the unit level (decentralized and multi-site environment): collective bargaining, grievance management, and dispute resolution. You will be the guardian of HR policy compliance, conduct sensitive employee investigations, perform HR compliance audits, and bring improvements to our practices. You will work closely with HR experts to support units and promote unit openings and demobilizations.

Job Description

How you will make an impact:

Employee Relations (60%)

• Advises and guides operational management on all employee relations matters concerning progressive discipline, coaching, attendance management, etc.
• Leads HR activities to support unit openings and demobilizations.
• Advises front-line leaders on matters related to non-occupational absences, return to work, accommodations, and leaves.
• Partners with other experts to resolve allegations of unfair treatment.
• Regularly conducts on-site audits to ensure compliance with provincial legislative requirements and addresses key workforce issues: absenteeism, workforce planning, efficiency, overtime, training, etc.

Labor Relations (35%)

• Advises and guides operational management on all labor relations matters (e.g., contract administration, grievance management up to arbitration), government compliance issues (labor standards law and all legislative matters).
• Assumes responsibility and acts as lead spokesperson during collective agreement negotiations, including mediations and the resolution of complex or sensitive labor relations issues.
• Provides labor relations advice and offers updates to management and the human resources team to ensure resolutions are aligned with the company at all levels.
• Establishes and fosters positive working relationships with the company's union partners by recommending and implementing strategies and processes to support these objectives.

Special Projects (5%)

• Supports change management to promote the implementation of key initiatives within the company.
• Leads assigned HR projects within the defined portfolio.

Qualifications

What you will need to succeed:

• University degree in a related field: labor law, human resources, labor, industrial relations.
• At least five years of progressive experience in employee relations and labor relations in a unionized environment.
• Previous operational experience in a decentralized company across multiple provinces is an asset.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• In-depth knowledge of labor law, practices, and principles associated with front-line experience in work situations.
• Strong influencing skills and ability to interact at all levels.
• Experience in research and negotiation preparation, as well as acting as lead spokesperson in multiple collective agreements and labor dispute resolution.
• Experience participating and contributing to mediations and arbitrations, as a representative of the organization and its interests.
• Experience in the service sector would be an asset.
• Available to travel to Quebec and the Maritimes approximately 30%.
• Bilingual French / English (mandatory)

Additional Information

What makes Sodexo different:

Working at Sodexo is more than just a job; it's an opportunity to participate in a larger project because we are convinced that our daily actions have a real impact. You belong to a team, you act with conviction, and you have the opportunity to grow every day.

You are part of something big! In addition, we offer:

• Flexible work environment
• Competitive compensation and attractive benefits
• Training and development programs
• Countless growth opportunities
• Corporate responsibility and sustainability
• An award-winning employer for sustainability, diversity, and inclusion, corporate social responsibility, and much more. See Sodexo's latest awards here.
• And much more!

Sodexo is committed to employment equity and diversity. We do not discriminate against an employee or job applicant based on national origin, race, religion, ethnic group, age, disability, sex, sexual preference, gender identity or gender expression, veteran status, or any other federal, provincial, or local protected class. We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

Thank you for your interest in Sodexo.

Please note that only selected candidates will be contacted.

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