Engineering Manager, Customer Capacity Experience

1 Month ago • 8-13 Years • Full Stack Development

Job Summary

Job Description

This Engineering Manager role focuses on building a new platform for customer capacity experience at Google. Responsibilities include providing technical leadership across engineering teams, defining and communicating team goals and roadmaps, collaborating across functions, coaching and mentoring engineers, and contributing technical expertise throughout the product lifecycle. The ideal candidate possesses 8+ years of software development experience (including Java, Python, Go, C++, JavaScript, TypeScript, HTML, CSS), 3+ years of technical leadership, and 2+ years of people management. Experience with capacity planning, distributed systems, and cloud services is highly desirable. The role involves managing large projects, budgets, and teams across multiple locations internationally.
Must have:
  • 8+ years software development experience
  • 3+ years technical leadership
  • 2+ years people management
  • Full-stack development experience
  • Capacity planning & management skills
Good to have:
  • Experience with large engineering teams
  • Object-oriented programming expertise
  • Distributed systems and cloud services knowledge

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 8 years of experience with software development in one or more programming languages (e.g., Python, C, C++, Java, JavaScript).
  • 3 years of experience in a technical leadership role; overseeing projects, with 2 years of experience in a people management, supervision/team leadership role.
  • 3 years of experience with full stack development, across back-end such as Java, Python, GO, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent.

Preferred qualifications:

  • Experience in capacity planning and management.
  • Experience leading and growing medium-to-large engineering teams.
  • Experience with object-oriented programming languages, distributed systems, and reliable systems/cloud services.
  • Passionate about delivering impact in an enterprise-facing and customer-facing environment.

About the job

Like Google's own ambitions, the work of a Software Engineer goes beyond just Search. Software Engineering Managers have not only the technical expertise to take on and provide technical leadership to major projects, but also manage a team of Engineers. You not only optimize your own code but make sure Engineers are able to optimize theirs. As a Software Engineering Manager you manage your project goals, contribute to product strategy and help develop your team. Teams work all across the company, in areas such as information retrieval, artificial intelligence, natural language processing, distributed computing, large-scale system design, networking, security, data compression, user interface design; the list goes on and is growing every day. Operating with scale and speed, our exceptional software engineers are just getting started -- and as a manager, you guide the way.

With technical and leadership expertise, you manage engineers across multiple teams and locations, a large product budget and oversee the deployment of large-scale projects across multiple sites internationally.

The ML, Systems, & Cloud AI (MSCA) organization at Google designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all Google services (Search, YouTube, etc.) and Google Cloud. Our end users are Googlers, Cloud customers and the billions of people who use Google services around the world.

We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including Google Cloud’s Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.

Responsibilities

  • Provide technical leadership across teams of engineers focused on building a new platform.
  • Define, iterate, and communicate team goals, strategy, and roadmap.
  • Collaborate and navigate through organizational complexity to solve problems and drive cross-functional execution.
  • Coach, mentor, and grow engineers on the team.
  • Provide technical expertise throughout the product lifecycle including design, implementation, and delivery of services and infrastructure.

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